2015 Mercedes Royale Sprinter Coach problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (2) · Power Train (1) · Fuel/Propulsion System (1)
🧭 Reliability snapshot
Compared against other Mercedes Royale Sprinter Coach model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Seats 2019-03-28 · campaign 19V249000 · 4 vehicles
Defect: Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:electrical:navigational System(Global Positioning System) 2021-01-07 · Launch NCU - 202 · Service Bulletin/Repair Instructions
mercedes-benz ag (?mbag?), the manufacturer of mercedes-benz, has determined that on certain model year (?my?) 2013-2017 b-class, c-class, cla-class, cls-class, e-class, g-class, gl-class, gla-class, glc-class, gle-class, glk-class, gls-class, gt-class, m-class, s-class, sl-class, and slk-class (117
Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) 2020-11-18 · LI54.21-N-071993 · Service Bulletin/Repair Instructions
malfunctions in vehcile in connection with parameterization special module. errors in psm may cause fualts. disconnect psm and perform scn coding.
Fuel System, Gasoline 2020-09-14 · Pending Emission · Service Bulletin/Repair Instructions
daimler had reached ?agreements in principle? with various u.s. authorities, as well as with plaintiff?s counsel, to settle regulatory and civil proceedings regarding diesel emissions in the usa.
Equipment 2016-08-19 · SWPU0819083441 · Service Bulletin/Repair Instructions
sprinter weekly parts updates.
What owners report
2022-09-18 · Unknown Or Other“i was driving down the road and two of the four batteries under my airstream interstate fell out from under the van. it ripped off my bumper. i checked on a few airstream forums and this is common. it is very dangerous. airstream needs to fox this issue. someone behind me could have been injured if we were on a high way. …”
2022-01-24 · Power Train“vehicle was parked overnight at over 7000ft elevation 4x4 was active overnight temps below freezing upon startup there was no power transferred to the axles...engine revolutions increased with no wheel spin/turning no engine lights illuminated after 5-10 minutes of warm up the van would finally move…”
2020-11-05 · Vehicle Speed Control · 33,000 mi“abs safety for our 2015 mercedes sprinter. the right rear sensor is defective. we are concerned about our safety not having brakes that should work according to the manufacture. with out abs the cruise control does not work either. thank you for any help. note; the many frustrated owners discusions on the internet about this problem.…”
2020-09-26 · Vehicle Speed Control · 42,000 mi“on multiple occasions, abs/esp/asr warning lights came on and cruise control became inoperative. sometimes the faults were cleared by turning engine off and restarting. other times the wheel speed sensor was replaced. a total of 3 sensors were replaced over time. one time happened when braking, which resulted in extended stopping distance. once …”
2020-01-20 · Fuel/Propulsion System · 96,000 mi“while driving on interstate east of louisville kentucky at 70mph on cruise control engine stopped and vehicle coasted to shoulder of road this occurred at 4:30am june 13 when engine stopped smoke and diesel smell was apparent before vehicle coasted off road after vehicle stopped i opened engine compartment and diesel was all over engine compartmen…”
2019-07-09 · Air Bags“tl* takata recall. the contact owns a 2015 mercedes-benz sprinter. the contact received notification of nhtsa campaign number: 19v004000 (air bags). the contact stated that mercedes-benz of manchester (located at 875 gold st, manchester, nh 03103, (603) 669-6788) exceeded a reasonable amount of time for the recall repair. the manufacturer was not m…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.