2017 Mercedes Royale Sprinter Coach problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Trailer Hitches (1) · Seat Belts (1)
🧭 Reliability snapshot
Compared against other Mercedes Royale Sprinter Coach model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Seats 2019-03-28 · campaign 19V249000 · 4 vehicles
Defect: Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:electrical:navigational System(Global Positioning System) 2021-01-07 · Launch NCU - 202 · Service Bulletin/Repair Instructions
mercedes-benz ag (?mbag?), the manufacturer of mercedes-benz, has determined that on certain model year (?my?) 2013-2017 b-class, c-class, cla-class, cls-class, e-class, g-class, gl-class, gla-class, glc-class, gle-class, glk-class, gls-class, gt-class, m-class, s-class, sl-class, and slk-class (117
Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) 2020-11-18 · LI54.21-N-071993 · Service Bulletin/Repair Instructions
malfunctions in vehcile in connection with parameterization special module. errors in psm may cause fualts. disconnect psm and perform scn coding.
Exterior Lighting:headlights 2020-06-30 · LI82.10-P-062051 · Service Bulletin/Repair Instructions
headlamps fogged
What owners report
2023-04-02 · Seat Belts“traveling on i-80 in western nebraska and srs and airbag systems failed. i immediately pulled over and checked connectivity of seatbelt wiring harness. no connection problems on the factory swivel seat were located or noted. i called mercedes of loveland and described the problem and the first thing [xxx] the service manager asked or accused me …”
2022-09-08 · Trailer Hitches“the contact owns a 2018 tiffin wayfarer constructed on a 2017 mercedes-benz sprinter 3500 chassis. the contact received notification of nhtsa campaign number: 21v610000 (trailer hitches) and the vehicle was taken to the dealer for recall repair however, 3-weeks later the vehicle remained at the dealer. the contact was informed that parts to do the …”
2021-10-02 · Wheels“my tire pressure monitoring system showed a low tire. i looked and found no nails or other items in the tire. i changed to my spare and took the tire to the tire dealer. he found a crack in the rim near the valve stem - started at the hole. this happened in march of this year. on a recent trip, the same thing happened on another rim. the crac…”
2020-11-17 · Fuel System, Gasoline · 10,590 mi“tl* the contact owns a 2017 mercedes-benz sprinter. the contact stated while driving 35 mph, the steering wheel became difficult to turn. the vehicle stalled without warning. the contact coasted the vehicle into a nearby parking lot. the contact stated he noticed a fuel leak under the vehicle. the vehicle was not drivable. the vehicle was towed to …”
2019-07-31 · Air Bags“tl* the contact owns a 2017 mercedes-benz sprinter. the contact received notification of an unknown nhtsa campaign number regarding the air bags. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. gerzenzy's rv world (940 lakeland park center dr, lakeland, fl 33809, (863) 694-0320) was contacted and…”
2019-05-22 · Electrical System · 68,000 mi“tl* the contact owns a 2017 mercedes-benz sprinter. while driving various speeds, the slider engaged and opened without warning. there were no warning indicators illuminated. the manufacturer sent an independent mechanic to diagnose and repair the control module and the slide out switch, but the failure recurred. the vehicle was not repaired a sec…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.