2015 Ram Promaster 2500 problems, complaints & recalls
Most-reported problem areas: Power Train (6) · Exterior Lighting (3) · Engine (3)
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (184)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2023-04-15 · 1804823 · Service Bulletin/Repair Instructions
witech small leak verification test (slvt) - p0456-evap system small leak
Electrical System 2023-02-14 · S1408000384 · Service Bulletin/Repair Instructions
start stop charging warning lamp illuminated on, intelligent battery sensor (ibs) state of charge (soc) inaccurate, battery charging message, presence of ibs related diagnostic trouble codes (dtcs), or battery warning lamp on
Structure 2022-08-19 · 3100122 · Service Bulletin/Repair Instructions
approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding steel body panels and structural components.
Structure 2022-08-19 · 3100122 · Service Bulletin/Repair Instructions
approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding steel body panels and structural components.
Unknown Or Other 2022-08-19 · 3100122 · Service Bulletin/Repair Instructions
approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding steel body panels and structural components.
Equipment 2022-04-02 · S2209000004 · Service Bulletin/Repair Instructions
if a mopar oil filter is not available, use a filter that meets or exceeds uscar36 specification and is compatible with semi and full synthetic oils.
Showing the 6 most recent of 184 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-09-28 · Equipment“the contact owns a 2015 ram promaster 2500. the contact stated that while his client was driving at an undisclosed speed, the vehicle was shudder abnormally, prompting him to pull over to the shoulder of the roadway. no warning lights were illuminated. the vehicle was taken to an independent mechanic, who determined that the fan bearings were damag…”
2022-05-09 · Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) · 92,900 mi“the contact owns a 2015 ram 2500. the contact stated while driving approximately 35-40 mph, the accelerator pedal was depressed; however, the vehicle failed to respond. an unknown warning light was illuminated. the contact then turned around and returned to his residence. the contact stated upon parking and turning off the vehicle, the cooling fan …”
2021-04-14 · Engine · 86,000 mi“in 2018 we had a major radiator problem, fan, fluid, hoses all blew all over a customers driveway. this was the final straw after being stranded and towed several times to the dealership with only 26k miles on the truck. finally, raised enough fight and called chrysler/dodge and they opened a case and fixed problem. here we are in early 2021 and pr…”
2021-04-06 · Power Train“saw online shows there a recall on the transmission on model 2014-2015. my van has the same issue on the transmission. its defendtly qualify. but base on my vin number its not qualify. still park infront of my house, something is gone wrong. checked with a mechanic. they mentioned that there should be a recall on my van. nhtsa campaign number is 1…”
2021-04-02 · Fuel/Propulsion System“purchased a new 2015 promaster 2500 in 2015 and experience engine problems after 2 years. in 2020 fuel injection and engine cooler fan issues. each time the light bulbs (headlights) are changed they go out within a few months. i'm scheduled for a few recalls and waiting for the parts to come in for the engine cooler fan and the shift cable. i…”
2021-01-07 · Power Train“when driving on the highway the transmission do unexpectedly shift to neutral and also when approaching to stop light it starts jumping the speed and the transmission doesn't get neutral when press the stop pedal it keep moving, also happens with reverse…”
2020-01-15 · Engine · 80,000 mi“tl* the contact owns a 2015 ram promaster 2500. the contact stated that when the vehicle turned off, the engine cooling fan remained on for fifteen seconds and then shut off. the contact mention an odor of antifreeze emitted through the vent when the air condition was running. the contact received notification of nhtsa campaign number: 19v818000 (e…”
2020-01-02 · Power Train · 86,423 mi“tl* the contact owns a 2015 ram promaster 2500. upon starting the vehicle, it made an abnormal noise and failed to start. the vehicle was towed to carson dodge chrysler jeep ram (3059 s carson st, carson city, nv 89701) and was repaired. afterwards, the dealer test drove the vehicle and discovered another unknown defect. after the part for the defe…”
2019-12-31 · Electrical System · 49,935 mi“after an extended period of time, the headlight assembly becomes destroyed from the constant burning of the vehicle daytime running lights. this issue on this model vehicle requires the assembly to be replaced within 25,000 miles from the last installation.…”
2019-12-27 · Service Brakes · 50,000 mi“buyer beware i never been treated so badly, this dealership is the worst when i went to pick up one of my vans there was 2 of them in the service dept and i was told that i was able to come to pick one up and this time i was so lucky to get a rental and was told that they were taking the rental back when i arrived even though the still had 1 of m…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.