2021 Ram Promaster 2500 problems, complaints & recalls
Most-reported problem areas: Power Train (2) · Visibility:rearview Mirrors/Devices:exterior (1) · Service Brakes (1)
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
What owners report
2024-11-25 · Power Train · 37,000 mi“the contact owns a 2021 ram promaster 2500. the contact stated while driving 5 mph uphill, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. the contact stated that the vehicle started rolling backwards down the hill. the contact depressed the brake pedal and stopped the vehicle. no warning light was illuminat…”
2024-09-19 · Visibility:rearview Mirrors/Devices:exterior · 20,000 mi“the contact owns a 2021 ram promaster 2500. the contact stated while driving on the interstate 70-75 mph, on the inside lane overtaking other vehicles, the passenger’s side power mirror closed without driver input. the contact depressed the mirror button, but the mirror failed to respond. the contact pulled over and adjusted the mirror. there were …”
2024-09-12 · Power Train · 67,000 mi“the contact owns a 2021 ram 2500. the contact received notification of nhtsa campaign number: 23v301000 (power train); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that after placing the vehicle in reverse it fai…”
2023-03-18 · Service Brakes · 💥 crash“the brakes on this ram promaster 2500 failed 100 percent with the pedal going to the floor and not returning upwards. this occurred without warning. the drivers' safety and the safety of cross traffic were at extreme risk. with no brakes, the vehicle crossed through a t intersection and came to an abrupt stop after crossing a ditch and then beco…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.