2016 Altec Service Body problems, complaints & recalls
Safety recalls (2)
Electrical System:12v/24v/48v Battery 2018-06-27 · campaign 18V434000 · 290 vehicles
Defect: Altec Industries Inc. (Altec) is recalling certain 2016-2017 Altec Aerial Devices and Service Body vehicles, built on Ram 5500 Diesel chassis. The positive stud on the lead acid battery disconnect bracket may contact the hood and cause an electrical short.
Risk: An electrical short can increase the risk of a fire.
Fix: Altec will notify owners, and dealers will replace the lead acid battery disconnect, free of charge. The recall began August 23, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 688.
Electrical System:wiring 2017-03-14 · campaign 17V175000 · 335 vehicles
Defect: Altec Industries Inc. (Altec) is recalling certain 2015-2016 Aerial devices and Service Body Trucks equipped with certain JEMS 4A or JEMS 4E4 Idle Mitigation Systems (IMS). A cable within the IMS may have been improperly installed, possibly causing the cable to rub against an electrical component and short circuit.
Risk: A short circuit increases the risk of fire.
Fix: Altec will notify owners, and dealers will replace and reroute the contactor cable within the IMS, free of charge. The recall began on April 13, 2017. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for the recall is CSN 646.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-02-11 · CSR-3276 · Service Bulletin/Repair Instructions
altec industries, inc. has been notified by ford motor company that a defect which relates to motor vehicle safety exists in certain 2015 - 2019 model year ford vehicles. on the affected vehicles, the rear-view camera could display a blank or distorted image on the center display screen when the veh
Electrical System 2022-05-03 · SIL 850 · Service Bulletin/Repair Instructions
the body compartment wiring on certain altec aerial devices, digger derricks, and body-only units built from 2014 to 2021 contains an in-line fuse located close to the lighting in the compartment, while other units are fused upstream, closer to the power source. altec has learned that the units affe
Service Brakes, Air 2021-03-19 · SIL 790 · Service Bulletin/Repair Instructions
it has been discovered that some hydraulic lines installed by altec may be in contact with chassis air brake line(s). some dot inspections have considered this to be a violation of federal regulation 49 cfr ⧠393.45 b 2. over time, chafing of the air brake line(s) could result in loss of air pressu
Structure:body:door:hinge And Attachments 2021-01-25 · SIL 786 · Service Bulletin/Repair Instructions
some aluminum body doors and box lids require excessive force and may make a popping sound when being opened and closed. certain bodies are equipped with doors or box lids that contain aluminum hinge rods going through metal hinges that are manufactured from a different metal. under some conditions
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.