2021 Altec Service Body problems, complaints & recalls
Safety recalls (3)
Equipment:emergency:siren/Lighting/Strobes 2026-08-27 · campaign 26V551000 · 280 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 Service Body vehicles. Water can leak into the strobe lights, which may cause an electrical short-circuit.
Risk: An electrical short circuit can increase the risk of a fire.
Fix: Altec will provide instructions to inspect the light assembly for moisture and install a new fuse. If moisture is found or the light is inoperative, a light replacement kit will be installed, free of charge. Owner notification letters were mailed October 23, 2026. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3360. This recall is an expansion of previous NHTSA recall number 23V357.
Electrical System:wiring:power Distribution Module/Ipdm 2025-06-13 · campaign 25V400000 · 965 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2020 TA Series, 2019 L Series Aerial Device, 2018-2025 Service Body, LS Series, and AT Series trucks. The Power Distribution Module (PDM 10) circuit may experience a voltage spike, which can damage the Transfer Case Control Module (TCCM) and disrupt chassis functions, including the PTO switch, rearview mirror, or rearview camera.
Risk: A damaged TCCM and disrupted chassis functions can result in a loss of handling and control or brake performance, increasing the risk of a crash.
Fix: Altec will install a diode to the ignition hot circuit, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3229.
Equipment:emergency:siren/Lighting/Strobes 2023-05-18 · campaign 23V357000 · 5,431 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 Aerial Devices, Digger Derricks, Service Bodies and Cranes. Water can leak into the strobe lights, which could cause an electrical short-circuit.
Risk: An electrical short-circuit can increase the risk of a fire.
Fix: Altec will provide instructions to inspect the light assembly for moisture and install a new fuse. If moisture is found or the light is inoperative, a light replacement kit will be installed. Repairs will be performed free of charge. Owner notification letters are expected to be mailed July 14, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3079.
Service bulletins (10)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2026-02-17 · CSR-3278 · Service Bulletin/Repair Instructions
altec industries, inc. has been notified by ford motor company that a defect related to motor vehicle safety exists in certain 2020-2022 model year super duty and 2021-2022 medium truck vehicles equipped with 6.7l diesel engines that are equipped with certain altec aerial devices or service bodies.
Unknown Or Other 2025-01-18 · SIL-3191 · Service Bulletin/Repair Instructions
altec has learned that certain gb5 general service bodies built from april 2018 to september 2024 may experience the unexpected movement of the street side grab handle when used to climb to the top of the service body. a solution has been developed to replace the rivet nuts with new hardware.
Power Train 2023-08-22 · CSR 3109 · Service Bulletin/Repair Instructions
altec industries, inc. has received notification from ford motor company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with altec equipment. certain 2020 to 2022 my super duty vehicles built february 2019 through june 202
Seats 2023-08-03 · CSR 3104 · Service Bulletin/Repair Instructions
altec industries, inc. has received notification from ford motor company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with altec equipment. on certain expedition and navigator model year 2018 to 2023 vehicles built march
Equipment 2023-07-13 · SIL 3054 · Service Bulletin/Repair Instructions
altec has learned that certain units built with a jobsite energy management system (jems) s/se/le from october 2020 to may 17, 2023, may fail to charge or operate properly, particularly when the battery is cold. altec has developed a firmware update to resolve this issue.
Service Brakes, Hydraulic 2023-06-16 · CSR 3088 · Service Bulletin/Repair Instructions
altec industries, inc. has received notification from general motors (gm) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with altec equipment. these vehicles may have a brake pressure sensor assembly that allows brake flu
Showing the 6 most recent of 10 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.