2019 Altec Service Body problems, complaints & recalls
Safety recalls (1)
Electrical System:wiring:power Distribution Module/Ipdm 2025-06-13 · campaign 25V400000 · 965 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2020 TA Series, 2019 L Series Aerial Device, 2018-2025 Service Body, LS Series, and AT Series trucks. The Power Distribution Module (PDM 10) circuit may experience a voltage spike, which can damage the Transfer Case Control Module (TCCM) and disrupt chassis functions, including the PTO switch, rearview mirror, or rearview camera.
Risk: A damaged TCCM and disrupted chassis functions can result in a loss of handling and control or brake performance, increasing the risk of a crash.
Fix: Altec will install a diode to the ignition hot circuit, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3229.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-05-08 · CSR-3305 · Service Bulletin/Repair Instructions
altec industries, inc. has received notification from ford that certain 2015-2019 model-year ford vehicles equipped with altec equipment require a one-time inspection of the rear-view camera to ensure that replacement is not required to prevent a condition that exists relating to motor vehicle safet
Unknown Or Other 2026-02-11 · CSR-3276 · Service Bulletin/Repair Instructions
altec industries, inc. has been notified by ford motor company that a defect which relates to motor vehicle safety exists in certain 2015 - 2019 model year ford vehicles. on the affected vehicles, the rear-view camera could display a blank or distorted image on the center display screen when the veh
Unknown Or Other 2025-01-18 · SIL-3191 · Service Bulletin/Repair Instructions
altec has learned that certain gb5 general service bodies built from april 2018 to september 2024 may experience the unexpected movement of the street side grab handle when used to climb to the top of the service body. a solution has been developed to replace the rivet nuts with new hardware.
Seats 2023-08-03 · CSR 3104 · Service Bulletin/Repair Instructions
altec industries, inc. has received notification from ford motor company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with altec equipment. on certain expedition and navigator model year 2018 to 2023 vehicles built march
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.