2016 Heartland Elkridge problems, complaints & recalls
Most-reported problem areas: Wheels (1)
Safety recalls (4)
Electrical System:wiring 2019-07-12 · campaign 19V525000 · 5,598 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.
Risk: Overheating of the connection can increase the risk of a fire.
Fix: Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.
Exterior Lighting 2016-08-01 · campaign 16V566000 · 4,585 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
Risk: If the light overheats there would be an increased risk of a fire.
Fix: Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
Equipment:other:labels 2015-07-30 · campaign 15V482000 · 1,680 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Equipment:recreational Vehicle/Trailer 2015-04-03 · campaign 15V199000 · 252 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.
Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
Fix: Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.
What owners report
2017-05-22 · Wheels · 2,000 mi“i have had two of the original towmax tire size 225/75r15 tires blowout on my new fifth wheel. in both cases i was going under 65 mph. a third replacement towmax tire was put on my vehicle and i drove home. the next day that tire was goat because of a crack in the sidewall. if i had driven on it for any distance, it too would have blown. heartland …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.