2023 Heartland Elkridge problems, complaints & recalls
Safety recalls (1)
Equipment:appliance:oven/Stove/Cooktop 2024-03-27 · campaign 24V236000 · 10,038 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Risk: A circuit board that overheats increases the risk of a fire.
Fix: Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Heartland customer service at 1-877-262-8032.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2023-03-29 · 98.01.25 LED Lig · Service Bulletin/Repair Instructions
tsb for suburban range led lights shorting out on the face frame.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.