2016 Jayco Fifth Wheel Eagle problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Service Brakes (1)
Safety recalls (4)
Electrical System: Integrated Trailer Brake Control 2016-07-27 · campaign 16V560000 · 3,085 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
Risk: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
Electrical System:12v/24v/48v Battery:cables 2016-02-29 · campaign 16V120000 · 2,105 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain model year 2016 Eagle Half Ton fifth wheels and Eagle travel trailers manufactured April 8, 2015, to February 19, 2016. In the affected trailers, the positive cable (B+) connecting the battery box to the roof-mounted solar panel preparation package may not be protected by a circuit breaker.
Risk: Without circuit protection, the wire may short circuit, increasing the risk of a fire.
Fix: Jayco will notify owners, and dealers will tie the unprotected circuit into a 30amp circuit breaker, free of charge. The recall began on March 18, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901286.
Equipment:other:labels 2015-10-21 · campaign 15V685000 · 724 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain model year 2016 Eagle Half Ton (HT) fifth wheel trailers manufactured May 19, 2015, to October 8, 2015. The affected vehicles do not have warning labels on the towing hitch to identify the maximum gross vehicle weight rating (GVWR) for towing, maximum tongue weight and towing vehicle braking information.
Risk: A vehicle operator could unknowingly overload the trailer, which may result in tire or axle failure and increase the risk of a crash.
Fix: Jayco will notify owners, and dealers will apply the proper warning label, free of charge. The recall began on December 2, 2015. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901265.
Suspension:rear:axle:non-Powered Axle Assembly 2015-05-04 · campaign 15V259000 · 2 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain model year 2016 Eagle FW WB trailers manufactured April 20, 2015, to April 21, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Fix: Jayco will notify owners, and dealers will replace any affected wheel hub, free of charge. The recall began on June 15, 2015. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901238.
Service bulletins (9)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Structure 2022-02-10 · 22-043 · Service Bulletin/Repair Instructions
standard repair instructions detailing how to repair a unit with a crack in the sidewall near the slideout.
Structure 2022-01-27 · SRP - 22-043 · Service Bulletin/Repair Instructions
(srp) standard repair procedure for crack forming at the front bottom corner of the off door side (ods) or door side (ds) front slide out on certain jayco 5th wheel travel trailers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Structure 2019-08-20 · 19-024 · Service Bulletin/Repair Instructions
compartment door may be too narrow - add door shim
Equipment 2016-04-01 · 16-014 · Service Bulletin/Repair Instructions
screws to attach cabinet to the slide out floor are too long, can cause extreme damage to flooring when slide out is in motion
Showing the 6 most recent of 9 bulletins. Search all of them free at nhtsa.gov.
What owners report
2020-07-30 · Wheels · 15,000 mi“i noticed a crack in my trailer rim. it has 2 spikes that are cracked completely through. i then inspected my other 3 tires and found 3 other spikes on another tire. i immediately put on a spare and drove to a tire shop to get another trailer wheel. the manufacturer of the wheel is hispec. they are located in indiana near the rv manufacturers. thi…”
2016-10-09 · Service Brakes · 100 mi“the wiring for the electric brakes were routed over and wrapped around the springs. the wires were wrapped tight enough that there was no slack in the wiring. this condition would eventually lead to the wires shorting out causing a failure in the trailer's braking system and possibly tow vehicle's brake controller. i have reported this to a factory…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.