2020 Jayco Fifth Wheel Eagle problems, complaints & recalls
Most-reported problem areas: Equipment (3) · Wheels (1) · Suspension (1)
Safety recalls (3)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-09-02 · campaign 21V685000 · 29,825 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-06-04 · campaign 21V425000 · 87,649 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Visibility:glass, Side/Rear 2020-06-09 · campaign 20V336000 · 1,105 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Fix: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2022-02-22 · SRP 22-046 · Service Bulletin/Repair Instructions
instructions for resetting leveling system âzero pointâ
Structure 2022-02-10 · 22-043 · Service Bulletin/Repair Instructions
standard repair instructions detailing how to repair a unit with a crack in the sidewall near the slideout.
Structure 2022-01-27 · SRP - 22-043 · Service Bulletin/Repair Instructions
(srp) standard repair procedure for crack forming at the front bottom corner of the off door side (ods) or door side (ds) front slide out on certain jayco 5th wheel travel trailers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Electrical System 2019-08-16 · 19-039 · Service Bulletin/Repair Instructions
lci manufactured awning with incorrect motor that draws higher amperage. the removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.
What owners report
2024-07-18 · Unknown Or Other“poor steel to aluminum welding. fiberglass sides are cracking due to welds cracking per service advisers at rv dealerships. jayco is aware and telling rv owners the repair is on the owners. the sides could separate and come off during transport and possibly cause damages or accidents of other vehicles. jayco has changed engineering and procedures b…”
2022-08-12 · Wheels“axel was manufactured with too much negative camber causing extreme tire ware. blowouts could cause loss of control of vehicle. …”
2022-07-27 · Unknown Or Other“i have 2 recalls on this travel trailer, both related to propane systems. recalls #20e-071 and 21v-425. 20e-071 was dated november 12,2020 and 21v-425 was dated august 2021. the dealer: little dealer little prices - 2350 west deer valley road- phoenix, az 85027 has failed to perform either of the recalls. i was gone there repeatedly to check on th…”
2022-05-02 · Structure:body“structural frame cracks causing weakness over hitch. …”
2022-01-20 · Equipment“the contact owns a 2020 jayco eagle rv equipped with winntec model 6020 two-stage propane regulators. the contact received a recall notification for nhtsa campaign number: 21v685000 (equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. the contact stated that the manufacturer had exceeded a …”
2021-12-29 · Equipment“the contact owns a 2020 jayco trailer equipped with a winntec 6020 two-stage propane regulator. the contact received a recall notification for nhtsa campaign number: 21v425000 (equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reason…”
2021-11-10 · Equipment“the contact owns a 2020 jayco eagle travel trailer. the contact received notification of nhtsa campaign number: 21v425000 (equipment). the contact stated that the furnace was not operating properly, and the contact had to switch propane tanks. the dealer was made aware of the recall but informed the contact that parts were on backorder. the manufac…”
2021-04-03 · Suspension · 4,450 mi“with less than 4500 miles the rear axle failed, causing severe wear on the tire. when researching, there appears to be a lot of complaints in regards to axle failure. dexter replaced the axle, but jayco would not cover the replacement under warranty, and advised i take it to the nearest jayco dealership (72 miles away) using the spare. during th…”
2021-01-16 · Unknown Or Other“drivers side camper slide crack. jayco was called and repair scheduled. jayco is aware of the frame reinforcement needed and side wall cracking. not covering prolonged repairs related to poor manufacturing process…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.