2016 Mercedes-Benz E350 problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (5) · Visibility/Wiper (4) · Structure:body (4)
🧭 Reliability snapshot
Compared against other Mercedes-Benz E350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
28 NHTSA complaints that reported an odometer reading.
Safety recalls (5)
Communication 2019-11-01 · campaign 19V787000 · 24,226 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Air Bags:frontal 2017-10-06 · campaign 17V627000 · 495,290 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Cou
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Electrical System:software 2017-03-14 · campaign 17V177000 · 51 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C30
Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Fix: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Steering:electric Power Assist System 2016-12-14 · campaign 16V899000 · 70 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving
Risk: If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Fix: MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Engine And Engine Cooling:engine 2015-08-11 · campaign 15V505000 · 209 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment
Risk: If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.
Fix: MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.
Service bulletins (125)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Electrical System 2026-08-06 · LI82.85-P-079087 · Service Bulletin/Repair Instructions
complaint a popup is seen on the hu with the message "data connection temporarily not available". potentially affected functionalities in ntg4.5, ntg5 1.weather 2.local search 3.ip radio 4.send2car 5.speech detection service 6.navigation 7.iheartradio 8.traffic cams cause mb apps is sundowned for al
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions
single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n
Exterior Lighting 2026-06-13 · PSL-NCU Return Parts 6/12 · Other
dear mercedes-benz usa dealers, the part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing pdc. the deadline for all dealer returns is no later than thursday, july 2, 2026. after july 2nd, returns of these parts will no longer be
Showing the 6 most recent of 125 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-16 · Suspension“the rear subframe is defective and subject to premature corrosion and failure of parts that connect to the rear suspension. due to the fracturing of the joints connecting to the suspension, my car was at risk of going out of control when needing to brake at higher speeds. the way the suspension component broke also risked damage to the gas tank …”
2026-03-16 · Seats“passenger seat capacity sensor fault. will not activate passenger side air bag. checked with obd scanner…”
2026-01-27 · Fuel/Propulsion System“fuel odor is very apparent (while idle) but difficult to identify location. same models seem to have recalls for fuel injectors/rails but not this specific vin. i believe the issue might be of similar recall. i will have the car diagnosed soon.…”
2025-12-05 · Visibility:windshield · 140,000 mi“the contact owns a 2016 mercedes-benz e350. the contact stated that water was leaking inside the vehicle through the seal around the windshield. the contact stated that upon manually pushing the windshield, the windshield was movable. additionally, the contact stated that there was a windy sound coming through the windshield while driving. the vehi…”
2024-10-16 · Engine“since may 2024, i had taken my car in for repairs at 3 different shops for same exact issue diagnosed as leak from air intake system. it has been repaired 7 times since it first occurred in may 2024, and unfortunately it is still not resolved. this is a potential danger to the driver because all of a sudden there will be loud noise from the engine,…”
2024-10-11 · Unknown Or Other“q1: yes, it is available for inspection upon request. the instrument cluster showed some messages* randomly appearing/beeping on and off but there were other issues present: • acceleration not possible in drive • at one point transmission would not shift from gear 3 • *speedometer would go up and down randomly until it eventually stayed at 0 physi…”
2024-07-22 · Fuel/Propulsion System“the fuel pump assembly seals leaked fuel into my vehicle and saturated the interior of my car…”
2024-07-10 · Electrical System“i believe there is faulty wiring in the door speaker front passenger side. it causes crackling and humming. it lessens some when you turn eco off. concerned it could ignite a fire. once told by dealer it’s caused by rain going into the door. next time told that just to look at the problem would be around $600 because it has steel doors??…”
2024-06-04 · Structure:body“dealership stated on 6/4/24 extensive rust and perforations on rear vehicle sub frame that can cause risk to driver of accident or injury. mbusa is offering to replace sub frame part # 212 350 38 05. however dealership advised mbusa is not offering to replace corroded brake lines or brake fluid exchange, and would need to come out of pocket. mbusa …”
2024-05-06 · Visibility/Wiper“recently (april 2024) we've noticed water drops forming on the inside of the vehicle along the top of the front windshield after a rain. pushing outward along the top inside of the windshield glass indicates some movement of the glass. this applies all along the top inside of the windshield and not just one spot or area. so far, we have only obs…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.