2017 Chevrolet Silverado 2500 problems, complaints & recalls
Most-reported problem areas: Power Train (9) · Engine (9) · Electrical System (9)
🧭 Reliability snapshot
Compared against other Chevrolet Silverado 2500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
27 NHTSA complaints that reported an odometer reading.
Safety recalls (5)
Fuel System, Diesel:storage:tank Assembly 2023-02-02 · campaign 23V047000 · 22,132 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030
Equipment:electrical:engine Block Heater 2021-07-01 · campaign 21V496000 · 338,020 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Risk: An electrical short-circuit can increase the risk of a fire.
Fix: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. In
Engine 2019-04-25 · campaign 19V328000 · 318,374 vehicles
Defect: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Risk: A short-circuit may damage the engine components and increase the risk of fire.
Fix: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
Seat Belts:front:retractor 2017-09-14 · campaign 17V567000 · 38,048 vehicles
Defect: General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Risk: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Fix: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
Seat Belts:pretensioner 2016-09-08 · campaign 16V651000 · 3,640,162 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Service bulletins (933)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIP6133 · Service Bulletin/Repair Instructions
this pi was created to help address the correct repair regarding a low coolant message on the dic
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-07-21 · PIT5099J · Service Bulletin/Repair Instructions
pi to help diagnose a/c concern
Unknown Or Other 2026-07-21 · PIT5509N · Service Bulletin/Repair Instructions
this pi provides diagnostic tips for diagnosing electric trailer brakes issues.
Unknown Or Other 2026-06-24 · PIT5544J · Service Bulletin/Repair Instructions
this preliminary information communicates information on a hydraulic rush type noise from the power steering gear. this noise is a characteristic of the new active hydraulic assist system rpo nv8 and no repairs should be made. the noise is most noticeable in the cab at idle, in park, with all acces
Showing the 6 most recent of 933 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-07-23 · Steering · 105,000 mi“the contact owns a 2017 chevrolet silverado 2500. the contact stated that while driving approximately 15 mph, the steering wheel became loose. the contact stated that there was an abnormal amount of slack in the steering wheel. the steering wheel failed to operate as intended. there were no warning lights illuminated. the vehicle was taken to the l…”
2024-12-20 · Air Bags“driving down the road under 40mph and headliner airbags deployed without an accident. the dash and steering wheel bags did not deploy however the headliner bags deployed for no reason. …”
2024-10-21 · Electrical System“vehicle will crank but will not start. throws code u0109. fuel pump control module is on backorder with no estimated time frame. i am not the only person this is happening to with a truck that we are making payments on and will not run. …”
2024-09-25 · Fuel/Propulsion System“engine shut off while driving on the freeway (70mph), lost steering and braking capacity. lucky to make it to shoulder, the failure is the fuel pump control module, second time(first failure at 48k miles, second at 98k miles) this has failed (part # 13558813). once this fails part is impossible to find. repair technicians at dealer says this is a …”
2024-09-09 · Steering“power steering has failed. truck drives stiff without power steering.…”
2024-09-03 · Service Brakes““service trailer brake system” warning on dic. vehicle undriveable, inop, safety issue! start truck, the above warning will flash off and on, code c1117 dtc. …”
2024-07-09 · Electrical System“solved my u029e with "exhaust fluid service" and "reduced speed". for the past month i have been working on this issue on my 2017 silverado 2500hd lt 6.6l. tonight i purchased my 3rd nox2 (downstream) sensor and immediately everything was fixed. so, what happened? why did the previous 2 nox sensors not work? a clue came from gm parts direct as the …”
2024-07-05 · Electrical System“2017 chevy silverado 2500hd lt 6.6l it all started on june 15, 2024 with a trailer brake controller (chafing wire that was grounding and shorting against the frame and bumper) resulted in a barrage of issues. our truck being down over a month and throwing (so far) 16 codes just on the first 2 scanners. it has also taken out the tpms too. u0137 t…”
2024-06-25 · Electrical System“another day another code. p11db (nox upstream). now i am at nox downstream, nox upstream, def pump, cylinder 7 wire connector, trailer brake controller wire harness, temperature sensor, and a dozen chafing wire harnesses because they are pulled to tight, have extreme bends in them or are rubbing against the frame, bumper, etc. chevy recommended …”
2024-06-21 · Electrical System“this is my 3rd complaint within 6 days. the entire electrical system in this 2017 silverado 2500hd lt 6.6l appears to be committing suicide. first it was the brake controller unit, diesel injector connector (cylinder 7), p1050 def level sensor, u029e nox sensor module 2 communication lost, u02a3 lost communication with particulate matter sensor m…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.