2024 Chevrolet Silverado 2500 problems, complaints & recalls
Most-reported problem areas: Service Brakes (35) · Power Train (32) · Electrical System (12)
🧭 Reliability snapshot
Compared against other Chevrolet Silverado 2500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
27 NHTSA complaints that reported an odometer reading.
Safety recalls (4)
Tires:pressure Monitoring And Regulating Systems 2026-08-13 · campaign 26V530000 · 8 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Risk: Driving with underinflated tires can increase the risk of a crash.
Fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this re
Latches/Locks/Linkages:tailgate:latch 2024-11-26 · campaign 24V894000 · 131,231 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Latches/Locks/Linkages:tailgate:latch 2024-02-01 · campaign 24V060000 · 570,434 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Steering 2023-08-03 · campaign 23V549000 · 3,893 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Service bulletins (853)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-17 · PIC6602Y · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers steps to follow to obtain an iok radio.
Unknown Or Other 2026-10-07 · PIT6110L · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the ses mil and dtc p062b and engineering is currently investigating.
Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions
this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.
Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers a procedure to reset the radio.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-21 · PIT6549 · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with a service column lock message and dtc u3000. engineering is working on the issue and in the meantime dealerships are to reset/clear the dtc and perform four sleep cycles to verify the dtc does not return.
Showing the 6 most recent of 853 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-10 · Service Brakes“my brake rotors are damaged to the point where they have to be replaced at 36,000 miles this doesn’t sound right to me because i had the same truck in a 2018 and i had over 60,000 miles on it and the brakes were still like new. i was just trying to find out if they’re having a problem with their brake rotors. i never told anything with it and i kno…”
2026-10-05 · Lane Departure: Warning“instrument cluster black out, flickering brightly, and beeping distracting driver. can not see safety warnings, speed, gear shifting, seat belt status , and more. this creates confusion, distraction, and flashes brightly while driving at night. it is blinding and a safety issue. …”
2026-10-02 · Electrical System“recall on my truck. the truck batteries were damaged due to updates from gm. gm did not cover the repair costs of the batteries due to the recall. …”
2026-09-24 · Latches/Locks/Linkages · 63,000 mi“the contact owns a 2024 chevrolet silverado 2500. the contact stated that while driving at an undisclosed speed during a rainstorm, the contact discovered that the tailgate had inadvertently opened. the contact attempted to close the tailgate, but the failure persisted. the vehicle was taken to the dealer, who determined that the exterior touchpad …”
2026-07-30 · Steering · 18,400 mi · 💥 crash“the contact's husband owned a 2024 chevrolet silverado 2500. the contact stated that while driving approximately 54 mph, the steering wheel jerked to the left and sent the vehicle over onto the opposite side of the road, where the vehicle struck a steel electric pole. the contact stated that the two front and two side air bags deployed. the police …”
2026-07-28 · Electrical System: Integrated Trailer Brake Control · 45,000 mi“the contact owns a 2024 chevrolet silverado 2500. the contact stated that after turning off the vehicle with a trailer hitched to the vehicle, the trailer brake lights failed to turn off. the contact disconnected the trailer from the vehicle for the trailer brake lights to turn off. additionally, the electric trailer brakes and turn signals intermi…”
2026-07-25 · Fuel/Propulsion System“due to the fuel pump power control module (part number 13554821) failure, my vehicle stalled in the middle of a turn while pulling a 10,000 pound rv. this caused me to lose both power steering and braking capabilities. from what i gather, this part is part of a "phased" initiative recall (see n252516900 fuel pump power control module). this part wa…”
2026-07-23 · Power Train“first started around 4 to 6000 miles, felt a shuttering between 50 and 65 mph. shattering lasted from 10 to maybe 30 seconds let off the fuel and reapplied still there on one or two occasions. rpms were approximately 2000 rpm shattering stopped in our pms went down to 1500. this is occurred many times taken to a dealership always get same result, n…”
2026-06-23 · Unknown Or Other · 🔥 fire“driving down the highway at 60mph, dash started blinking for trailer brake service needed. was not trailering anything. within 3 seconds i had smoke filling the cab, pulled over and got out. within 3min truck was fully engulfed totally gone. god forbid i was alone but even at that i did not have time to get many things out and keep imagining what a…”
2026-06-21 · Unknown Or Other“in may 2026, my vehicle began exhibiting serious and dangerous problems. it would shake violently after starting and occasionally stop on its own while driving. on [xxx], my wife and i got into the vehicle and started driving from our home in west virginia. while driving uphill at approximately 30 mph, the vehicle suddenly began shaking severely a…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.