2017 Infiniti Qx30 problems, complaints & recalls
Most-reported problem areas: Air Bags (8) · Steering (6) · Visibility/Wiper (4)
🧭 Reliability snapshot
Compared against other Infiniti Qx30 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Steering:gear Box:shaft Sector 2021-06-02 · campaign 21V419000 · 1,959 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Risk: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
Fix: Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PG1CF.
Air Bags:frontal 2017-11-01 · campaign 17V691000 · 17,507 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began March 26, 2018. Owners may contact Infiniti customer service at 1-800-622-6200, option 7.
Air Bags:side/Window 2017-03-06 · campaign 17V143000 · 79 vehicles
Defect: Nissan North America Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
Risk: If the air bag fails to deploy in the event of a crash, it can increase the risk of injury.
Fix: Nissan will notify owners, and dealers will replace the driver-side curtain air bag assembly, free of charge. The recall began on May 2, 2017. Owners may contact Infiniti customer Service at 1-800-662-6200.
Air Bags:frontal:passenger Side:inflator Module 2016-12-28 · campaign 16V939000 · 509 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles manufactured August 11, 2016, to September 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: A passenger air bag that fails to deploy in the event of a crash can increase the risk of injury.
Fix: Nissan will notify owners, and dealers will replace the passenger air bag assembly, free of charge. The recall began on March 21, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Service bulletins (137)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2026-03-30 · ITB12-011R · Service Bulletin/Repair Instructions
telematics service information see itb19-029 for models built after those listed above for a different service procedure. service information the applied vehicles are equipped with a wireless communication device called a telematics communication unit (tcu). with an active infiniti connection® or in
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB10-029C · Service Bulletin/Repair Instructions
can communication codes – diagnostic tips and guidelines this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB17-009H · Service Bulletin/Repair Instructions
window glass warranty information this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 137 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-30 · Steering · 56,000 mi“the contact owns a 2017 infiniti qx30. the contact stated that while operating the vehicle, the air bag warning light remained illuminated. additionally, while reversing into the garage there was a popping sound coming from the steering column and the horn became inoperable. the cause of the failure was not yet determined. the local dealer was not …”
2026-04-21 · Power Train · 100,000 mi“the contact owns a 2017 infiniti qx30. the contact stated that an unknown warning light was illuminated. additionally, while driving at various speeds, the vehicle jerked abnormally. the vehicle steadily moved forward even after releasing the steering wheel and the accelerator pedal. the contact related the failure to an unknown recall. the vehicle…”
2025-11-04 · Unknown Or Other“i opened my sunroof cover and the back of my headliner dropped. the back window is already small and the headliner hangs in front of it obstructing the view. it seems like everyone has this same issue or defect which is pretty pricey to repair.…”
2025-10-02 · Visibility/Wiper“i am submitting this complaint regarding a safety and quality concern with my 2017 infiniti qx30. the interior headliner in the rear section of my vehicle has begun sagging significantly, which obstructs rear visibility and creates a potential driving hazard. based on my research and discussions with service professionals, this issue appears to be…”
2025-09-30 · Air Bags · 50,000 mi · 💥 crash“the contact owned a 2017 infiniti qx30. the contact stated that, while his wife was driving at an undisclosed speed on a highway, another vehicle suddenly merged into her lane. the driver was unable to react and collided with the rear of the vehicle. as a result, the vehicle swerved out of the lane towards the right shoulder, coming to a complete s…”
2025-09-12 · Steering“the contact owns a 2017 infiniti qx30. the contact stated the vehicle was included in nhtsa campaign number: 21v419000 (steering) for the lower steering shaft and was repaired under recall. after the recall repair, the steering wheel occasionally seized intermittently, the horn failed to operate, and the buttons on the steering wheel were inoperabl…”
2025-08-22 · Visibility/Wiper“the driver’s side heater does not function correctly. when heat is turned on, the passenger side warms but the driver’s side only blows cold air. this prevents the windshield on the driver’s side from properly defrosting/defogging in cold or wet conditions, which creates a serious visibility hazard. additionally, none of the steering wheel control…”
2025-04-21 · Air Bags · 107,892 mi“the contact owns a 2017 infiniti qx30. the contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed and determined that the clock spring module had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware o…”
2025-03-16 · Air Bags“instrument panel showed "front left malfunction service required ". i believe it says bad grounding circuit due to rust accumulation.…”
2024-09-25 · Suspension“there is a vibration and traction issue when driving less than 25 miles per hour and when making turns. there is also concern with the radio/camera. the camera is.distorted at times and warning coolant light illuminates yet the fluids are topped abd tye sensor eas replaced …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.