2019 Infiniti Qx30 problems, complaints & recalls
Most-reported problem areas: Forward Collision Avoidance: Automatic Emergency Braking (2) · Air Bags (1)
🧭 Reliability snapshot
Compared against other Infiniti Qx30 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Back Over Prevention: Sensing System: Camera 2019-09-12 · campaign 19V654000 · 1,228,830 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible an
Risk: The lack of an image in the back-up camera display increases the risk of a crash.
Fix: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Service bulletins (56)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2026-03-30 · ITB12-011R · Service Bulletin/Repair Instructions
telematics service information see itb19-029 for models built after those listed above for a different service procedure. service information the applied vehicles are equipped with a wireless communication device called a telematics communication unit (tcu). with an active infiniti connection® or in
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB10-029C · Service Bulletin/Repair Instructions
can communication codes – diagnostic tips and guidelines this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB17-009H · Service Bulletin/Repair Instructions
window glass warranty information this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 56 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-07-10 · Forward Collision Avoidance: Automatic Emergency Braking“the accelerator position sensor and the related wiring is defective. it loses power during acceleration and does not accelerate properly. my safety and the safety of others is at risk because it has lost power while in 65-70 mph traffic which almost caused an accident. the dealer has confirmed this issue is with the wiring harness connection to …”
2023-03-30 · Forward Collision Avoidance: Automatic Emergency Braking · 💥 crash“when driving on the highway at 55 mph infiniti’s forward emergency braking failed it. resulted in a mirror collision with the vehicle ahead of me. took my vehicle to infiniti of coral gables current the vehicle is the service center with no updates…”
2020-12-11 · Air Bags · 16,000 mi · 💥 crash“i hydroplaned my vehicle while drive between 55-60 mph of interstate 10 in houston, tx on 11/28/2020. i slide across four lanes and front end collided with a concrete barrier. not one of my airbags deployed. the frame was bent and ripped next to the sensors and i reported this to nissan/infiniti. my insurance crash investigator and the body shop al…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.