2018 Infiniti Qx30 problems, complaints & recalls
Most-reported problem areas: Steering (4) · Visibility/Wiper (2) · Service Brakes (2)
🧭 Reliability snapshot
Compared against other Infiniti Qx30 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Back Over Prevention: Sensing System: Camera 2019-09-12 · campaign 19V654000 · 1,228,830 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible an
Risk: The lack of an image in the back-up camera display increases the risk of a crash.
Fix: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Seat Belts:front:anchorage 2018-05-30 · campaign 18V355000 · 6 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2018 Infiniti QX30 vehicles. The bolt securing the right-hand side lower seat belt anchorage may have been incorrectly installed during production. This can result in the lower seat belt anchorage detaching in a crash. As such, these vehicles fail to comply with certain requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages", number 209, "Seat Belt Assemblies, and number 208, "Occupant C
Risk: If the lower seat belt anchorage detaches in a crash, it can increase the risk of injury.
Fix: Nissan will notify owners, and dealers will weld in a new retaining plate and secure the seat belt anchorage with a new anchor bolt, free of charge. All vehicles were repaired July 17, 2018. Owners may contact Infiniti customer service at 1-800-662-6200.
Air Bags:frontal 2017-11-01 · campaign 17V691000 · 17,507 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began March 26, 2018. Owners may contact Infiniti customer service at 1-800-622-6200, option 7.
Service bulletins (108)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2026-03-30 · ITB12-011R · Service Bulletin/Repair Instructions
telematics service information see itb19-029 for models built after those listed above for a different service procedure. service information the applied vehicles are equipped with a wireless communication device called a telematics communication unit (tcu). with an active infiniti connection® or in
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB10-029C · Service Bulletin/Repair Instructions
can communication codes – diagnostic tips and guidelines this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB17-009H · Service Bulletin/Repair Instructions
window glass warranty information this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 108 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-21 · Steering · 110,315 mi“the contact owns a 2018 infiniti qx30. the contact stated that while driving approximately 20-40 mph, the passenger’s air bag warning light illuminated, and the message "front left malfunction - service required" was displayed. the contact stated that the failure persisted. the contact stated that the steering wheel made a clicking sound, and while…”
2026-09-23 · Power Train“on xxx, at about 8:45 am mt, my 2018 infiniti qx30 (77,152 miles) suddenly lost all mobility on xxx in the [xxx]/[xxx] area during rush hour. the vehicle had started normally and driven about 9 miles with no warning lights or starting problems. because traffic was stop-and-go, my recollection is that i had manually disabled auto stop/start. i stopp…”
2026-09-06 · Wheels“emergency service provider harassment tampering with vehicle to require emergency services to stalk harass or intimidate dv vawa subscriber 6th time happened whe used battery was given to customer and allege customer need other repairs to avoid service render..placing unsual sharp objects such as nails in tire to track mileage and whereabouts of vi…”
2026-02-17 · Steering · 52,000 mi“the contact owns a 2018 infiniti qx30. the contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from the steering wheel, with several unknown warning lights illuminated. the vehicle was taken to the dealer, where it was diagnosed with a failed clockspring. the contact was informed that the clockspri…”
2026-02-04 · Unknown Or Other“the rear subframe on my 2018 infiniti qx30 experienced a structural failure at approximately 39,000 miles. the vehicle was inspected by an authorized infiniti dealer, who confirmed failure of the rear subframe, a critical structural and safety component. this failure created a serious safety hazard, including risk of loss of vehicle control. the v…”
2025-10-02 · Unknown Or Other“i am submitting a safety concern regarding the headliner in my vehicle. the rear portion of the headliner has detached and is sagging downward. as shown in the attached photo, the sagging material obstructs visibility through the rear window, significantly reducing the driver’s ability to see behind the vehicle. this creates a dangerous situation, …”
2025-06-15 · Visibility/Wiper“i am reporting a serious manufacturer defect in my 2018 infiniti qx30. the headliner has detached and is sagging, obstructing rear window visibility and presenting a potential distraction while driving. this impairment significantly reduces rear visibility and has created an ongoing safety risk, especially when changing lanes or reversing. infin…”
2025-04-10 · Lane Departure: Blind Spot Detection“car has been having issues related to recall but is not on list. …”
2024-12-23 · Engine And Engine Cooling · 52,000 mi“the contact owns a 2018 infiniti qx30. the contact stated that the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, where the diagnostic trouble codes p052e71 and p053a-00 were retrieved. the mechanic determined that the crankcase ventilation system intake valve had failed. the mechanic also informed the…”
2024-10-31 · Unknown Or Other“i am writing to express my concerns regarding a malfunction in my vehicle, specifically related to the airbags and the steering angle sensor or possibly the steering wheel itself. over the past year, i have noticed a significant change in my vehicle's performance. initially, i began hearing a constant clicking sound coming from the steering wheel…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.