2018 Heartland Mallard problems, complaints & recalls
Most-reported problem areas: Trailer Hitches (1) · Suspension (1)
Safety recalls (1)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-06-04 · campaign 21V428000 · 22,326 vehicles
Defect: Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
What owners report
2022-08-23 · Trailer Hitches“they trailer hitch that i have used with this travel trailer has begun to fail. the head tilt spacers are beginning to elongate and will reach failure with continued use. the manufacturer indicated that this would be caused by overloading or a sharp turn, but neither of those events have happened. luckily i caught the dialing part when i did, if…”
2022-08-11 · Suspension · 900 mi“******* delete voq ******* this complaint is being marked for deletion because the consumer placed the request.*djr ******* delete voq ******* …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.