2019 Heartland Mallard problems, complaints & recalls
Most-reported problem areas: Wheels (3) · Equipment (1)
Safety recalls (2)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-06-04 · campaign 21V428000 · 22,326 vehicles
Defect: Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Suspension:rear:axle:non-Powered Axle Assembly 2018-09-21 · campaign 18V634000 · 622 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Risk: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
Fix: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.
What owners report
2024-08-16 · Unknown Or Other“june 2023 from the inside of the rv we noticed the back end of the rv sagging. i inspected the frame and found it was broken in several places. the right side of the 'i' beam was cracked just above the rear leaf spring hanger. on the left side of the trailer the leaf spring hanger was broken off the 'i' beam and the 'i' beam was bent. this rendered…”
2023-07-14 · Unknown Or Other“my mallard 25 manufactured by heartland was in the shop for another issue (black water tank). as they removed the under-belly, they noticed 4 cracks/fractures in the i-beam on both sides behind all 4 wheels. the cracks vary in length. they told me to contact heartland to see what can be done. i have done that and have received no response. i believ…”
2022-07-15 · Wheels“camping world did a warranty axle repair in march 2021. during this repair, they mounted the axle but did not connect the electrics - i have pictures of coiled wires they left after mounting the new axle. this meant that the rear axle did not have the electric brakes, or the emergency breakaway disconnect. i had a electrician crimp the brakes du…”
2022-03-02 · Equipment · 🔥 fire“the contact owns a 2019 heartland mallard m27 rv equipped with a dometic ac unit, manufacturer number: b57915.711j0, serial number: 73826296, and product number: 936002207. the contact stated while he was asleep, he started to smell a burning odor entering through the ac vents. the contact stated he turned off the ac unit and the power. the contact…”
2020-07-31 · Wheels · 5,000 mi · 💥 crash“the dexter axle and bearing came apart. in 2018 several recalls were made for similar axles with a defect in the bearing and hub causing overheating and failure. our approximately 5.1-5.2k lbs trailer axle failed in the same manner but wasn't listed and dexter is denying a problem in their manufacture / active recall. please initiate an investigati…”
2019-09-19 · Wheels“2019 heartland mallard m280 vin [xxx] - bought june 12, 2018 from camping world in monticello, mn. only used on 10 local camping trips. loud squeaking from wheels - brought to hilltop rv in rochester, mn on monday sept 16, 2019. service removed the tire and the brake drum fell off. lucky this did not occur while driving and caused severe accide…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.