2018 Heartland Pioneer problems, complaints & recalls
Most-reported problem areas: Tires (1) · Electrical System (1)
Safety recalls (4)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-06-04 · campaign 21V428000 · 22,326 vehicles
Defect: Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Electrical System:wiring 2019-07-12 · campaign 19V525000 · 5,598 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.
Risk: Overheating of the connection can increase the risk of a fire.
Fix: Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.
Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings 2017-11-01 · campaign 17V690000 · 561 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Pioneer recreational trailers. The liquid propane (LP) manifold block may be mounted too close to the center shackle, allowing the shackle to hit the LP hose fitting and cause a propane leak.
Risk: A leaking LP system can increase the risk of a fire.
Fix: Heartland has notified owners, and dealers will re-locate the manifold block further from the shackle area, free of charge. The recall began on November 14, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.37.
Equipment:recreational Vehicle/Trailer:lpg Systems 2017-08-18 · campaign 17V511000 · 101 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Pioneer recreational trailers, models RD210, BH270 and BH250. The liquid propane (LP) hose may not have been properly secured to the frame near the tire and, as a result, the tire may rub through the LP hose causing a leak.
Risk: A propane leak can increase the risk of a fire.
Fix: Heartland will notify owners, and dealers will properly secure the LP hose against the frame with a D-style hose clamp, free of charge. The recall began on August 23, 2017. Owners may contact Heartland customer service at 1-877-262-8032 or by email at warranty@heartlandrvs.com. Heartland's number for this recall is 99.01.34.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2018-03-30 · 5SF-033018 · Service Bulletin/Repair Instructions
it has been determined that the sidewall header for the slide room opening is insufficient to support the weight and could over time sag causing a gap in the slide room seal. this gap could allow water penetration.
Electrical System 2018-03-26 · 5SF-032618 · Service Bulletin/Repair Instructions
dometic furnace limit switch service bulletin on all small & medium furnaces (afs, afm, dfs, dfm). fiberglass sleeve over the exhaust tube to prevent wire from shorting and blowing protective fuse.
What owners report
2024-06-04 · Electrical System · 100 mi“the contact owns a 2018 heartland pioneer rv. the contact stated that while outside and touching the rv, the contact experienced electrical shocks. the electrical shocks had occurred only while kneeling and touching the rv. while examining the rv, the contact discovered that the electrical wiring to the air conditioning unit was chard and burnt. ad…”
2022-06-08 · Tires“on thursday, april 15, 2021, at approximately 1415, i was traveling east on i-10 in florida at approximately mile marker 130, when i felt my travel trailer start to sway, looked in my passengers side rear-view mirror and noticed tire pieces flying everywhere. i immediately slowed to a stop as i pulled to the shoulder of the road. by the time i pu…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.