2020 Heartland Pioneer problems, complaints & recalls
Most-reported problem areas: Electrical System (1)
Safety recalls (2)
Equipment 2020-02-13 · campaign 20V084000 · 487 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Bighorn Traveler, Elkridge, Milestone, and Pioneer Fifth Wheel trailers. The smoke detector may be incorrectly located in the bedroom.
Risk: In the event of a fire, the smoke detector may not provide adequate warning for the occupants to be able to escape safely, increasing the risk of injury.
Fix: Heartland will notify owners, and dealers will either relocate the detector or add an additional one, free of charge. The recall began May 11, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Electrical System:wiring 2019-07-12 · campaign 19V525000 · 5,598 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.
Risk: Overheating of the connection can increase the risk of a fire.
Fix: Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.
What owners report
2021-05-10 · Electrical System“tl* the contact owns a 2020 heartland pioneer rv. the contact stated while the rv was stationary, an electrical wire shorted out causing the electrical components in the rv to fail to operate. the contact stated no warning light was illuminated. the rv was diagnosed by an independent mechanic and the contact was informed that the entire electrical …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.