2019 Chrysler Pacifica problems, complaints & recalls
Most-reported problem areas: Power Train (62) · Service Brakes (46) · Steering (43)
🧭 Reliability snapshot
Compared against other Chrysler Pacifica model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
81 NHTSA complaints that reported an odometer reading.
Safety recalls (7)
Back Over Prevention: Sensing System: Camera 2026-05-21 · campaign 26V327000 · 16 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Equipment Adaptive/Mobility:wheelchair Restraints/Securement:latch/Anchor: 2025-12-17 · campaign 25V876000 · 86 vehicles
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Electrical System:wiring:connectors/Plugs/Receptacles 2023-01-17 · campaign 23V010000 · 67,117 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-80
Back Over Prevention: Sensing System: Camera 2020-09-10 · campaign 20V191000 · 319,610 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Fe
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Back Over Prevention: Sensing System: Camera 2019-12-12 · campaign 19V886000 · 20,441 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Electrical System:12v/24v/48v Battery 2019-05-09 · campaign 19V348000 · 198,731 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Risk: A loss of power steering assist or a stall can increase the risk of crash.
Fix: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Electrical System:wiring:front Underhood 2018-08-09 · campaign 18V524000 · 12,779 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall o
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Service bulletins (502)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-10-02 · S2621000006 · Service Bulletin/Repair Instructions
note: document released 10/2/2026. multiple warning indicators on in the ipc. esm - prndl flashing. and the vehicle will not shift into gear. the wipers may be on, with an electric parking brake unavailable.
Structure:body 2026-09-08 · 9100900 · Service Bulletin/Repair Instructions
passive entry o/s dr handle prior to replacing an inoperative passive entry door handle, perform star online s2623000040.
Structure:body 2026-07-07 · 9100860 · Service Bulletin/Repair Instructions
passive entry o/s dr handle prior to replacing an inoperative passive entry door handle, perform star online s2623000040.
Engine 2026-07-06 · 113280 · Service Bulletin/Repair Instructions
hose and tube - egr coolant
Structure:body 2026-06-26 · S2208000045 REV.D · Service Bulletin/Repair Instructions
backup camera poor image quality inspection
Structure:body 2026-06-25 · S2623000046 · Service Bulletin/Repair Instructions
calibration requirements for the power sliding door module (psdm).
Showing the 6 most recent of 502 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-26 · Unknown Or Other“i am experiencing an issue with the steering in my vehicle, in which the steering wheel shutters and rattles/shakes when making turns. this happens mostly when turning left at slow speeds, but also sometimes when turning right. the shuttering and shaking typically happens around the 11 and 1 o'clock position. this issue is very worrisome, as i a…”
2026-10-19 · Engine“at 105,000 miles the check engine light came on, at which point the vehicle experienced rough starts and a rough idle. vehicle also began emitting white/gray smoke from the exhaust upon starting. upon diagnosis it was determined that coolant was leaking into #4 cylinder requiring head gasket replacement. total repair came to $4,287.07. this is a…”
2026-10-14 · Engine · 112,000 mi“the contact owns a 2019 chrysler pacifica. the contact stated that while stopped at a traffic light, the vehicle lost motive power and the engine shut off. the contact was able to restart the vehicle. additionally, the contact stated that while driving in reverse (r), the rearview camera displayed a frozen image. the dealer was notified of the fail…”
2026-10-13 · Unknown Or Other“i am reporting repeated electrical failures affecting my 2019 chrysler pacifica touring, including recurring auxiliary battery failures, stop/start warnings, dashboard malfunctions and electronic shifter faults. despite multiple dealership repairs, the problem continues. august 22, 2023: auxiliary stop/start battery replaced under mopar warranty a…”
2026-10-03 · Steering“steering wheel sticks when slightly turning either direction and when you apply force to unstick over corrects making it very dangerous and a safety issue especially on highways. researching shows this is pretty common in this year and model…”
2026-09-28 · Power Train“we are on a 5th! auxiliary battery since purchasing the vehicle new in 2019. it fails every 1-2 years and it causes the main battery to drain as a result of it which means replacing both batteries on average every 18 months. …”
2026-09-22 · Power Train“my 2019 chrysler pacifica experienced repeated electrical/network communication failures. the first sign was erratic dashboard behavior and a check-engine light in our resort parking lot. we drove to pep boys, where it was evaluated and we were told it was okay to drive. we then drove to chick-fil-a (.4 miles from pep boys). while stopped in the d…”
2026-09-15 · Power Train“the transmission has a very abrupt slamming or violent jerk around 45 mph. this has been since we bought the vehicle. even with consistent routine maintenance this slamming has gotten worse. i believe this to be a manufacturer defect in the transmission that will cause premature failure. we have reported this to every dealer service center and priv…”
2026-09-06 · Steering“when in gentle right turns, the steering "sticks" at about 1:00 and i have to apply force to remove the steering wheel from that position. it results in oversteering, particularly at higher speeds.…”
2026-09-05 · Unknown Or Other“loss of power steering while driving…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.