2019 Triple E Unity problems, complaints & recalls
Safety recalls (3)
Equipment 2020-11-20 · campaign 20V722000 · 1,149 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.
Risk: Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.
Fix: Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.
Equipment:recreational Vehicle/Trailer:lpg Systems:water Heater 2020-10-29 · campaign 20V669000 · 832 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2019-2020 Serenity S24CB, 2019-2021 Unity U24MB, U24RL, U24FX, U24CB, U24IB, U24TB, and 2019-2021 Wonder W24FTB, W24RTB, W24RL, W24MB motorhomes. An incorrect brass connector was used on the propane connection to the flared connection of the Truma water heater fitting. The connector did not have the correct bevel to seal to the Truma water heater swivel fitting.
Risk: The wrong connector may cause a propane leak to occur, increasing the risk of a fire.
Fix: Triple E has notified owners, and dealers will replace the incorrect brass connector with the correct brass connector (part number115-3219), free of charge. The recall began November 17, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9822-1.
Service Brakes 2018-11-02 · campaign 18V779000 · 78 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2019 Triple E Unity motorhomes, models U24MB, U24CBB, U24TB, U24IX and U24FX. The driver-side front trans-mount leveling jack support bracket may contact the brake line causing a brake fluid leak, thereby reducing braking ability.
Risk: A reduction in braking ability can increase the risk of a crash.
Fix: Triple E will notify owners, and dealers will relocate the leveling jack support bracket, as necessary, free of charge. The recall began November 20, 2018. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9146-1.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2019-09-23 · CA#9467 · Service Bulletin/Repair Instructions
the bolts used to install the equalizer 4-point levelling jacks may contact the leaf spring during coach sway. the bolts are too long and may strike the chassis leaf spring when there is coach sway. having the retail owners or dealers cut the bolts shorter to have 2 or 3 threads showing from the n
Equipment 2019-07-18 · CA#9405 · Service Bulletin/Repair Instructions
the lp/co detector decals were not installed near the lp/co detector in the manufacturing process. affects 2019 unity, serenity & wonder (all models)
Equipment 2019-04-29 · CA#9277 · Service Bulletin/Repair Instructions
the equalizer leveling system front jack mounts have an expansion fit boxbolt that requires it to be torqued to 140 ft. lbs. affects 2019 unity (all models with leveling system)
Equipment 2019-04-29 · CA 9277 · Service Bulletin/Repair Instructions
the equalizer leveling system front jack mounts have an expansion fit boxbolt that requires it to be torqued to 140 ft. lbs
Trailer Hitches 2018-10-23 · CA-9108 · Service Bulletin/Repair Instructions
the rear hitch was not installed at the factory.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.