2021 Triple E Unity problems, complaints & recalls
Safety recalls (9)
Electrical System:12v/24v/48v Battery 2023-08-31 · campaign 23V608000 · 391 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2021-2022 Unity U24IB and 2021-2023 U24TB motorhomes. The battery disconnect switch may contact the refrigerator frame, causing it to short circuit and blow the fuse.
Risk: A short circuit and blown fuse increase the risk of a fire.
Fix: Dealers will install a full protective plastic cover, free of charge. Owner notification letters were mailed September 27, 2023. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#10253-1R. This recall supersedes NHTSA Recall 23V002.
Equipment:recreational Vehicle/Trailer 2023-01-06 · campaign 23V002000 · 341 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2021-2022 Unity U24IB and 2021-2023 Unity U24TB motorhomes. The battery disconnect switch terminal posts may contact the metal grounded fridge frame, causing a short and blowing a 100 AMP fuse.
Risk: An electrical short-circuit can increase the risk of a fire.
Fix: Dealers will install two rubber terminal post protective covers, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#10253-1.
Equipment:appliance:oven/Stove/Cooktop 2022-06-17 · campaign 22V435000 · 371 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2021-2022 Unity U24MB, U24IB, U24CB, U24FX, U24RL, U24TB, and Wonder W24MB, W24RTB, W24FTB, W24RL recreational vehicles, equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
Fix: Triple E will work with Dometic to replace the cooktops, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Triple E customer service at 1-877-992-9906 or contact Dometic at recall.cooktop.22E021@dometic.com or 1-888-943-4905 or 574-389-3713. Triple E's number for this recall is CA#10130-1.
Electrical System:wiring 2021-08-30 · campaign 21V673000 · 550 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24IB, U24TB, U24RL, Wonder W24RL, and W24RTB vehicles. The 12-volt wire for the illuminated assist handle is routed too close to the refrigerator exhaust, which could melt the wire and blow the fuse.
Risk: A melted wire and blown fuse can increase the risk of a fire.
Fix: Dealers will install foil tape over the 12-volt wire, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9949-1.
Equipment:appliance:refrigerator 2021-05-27 · campaign 21V400000 · 1,173 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Serenity S24CB, Unity U24MB, U24CB, U24IB, U24FX, U24TB, U24RL, Wonder W24RL, W24MB, W24FTB, and W24RTB recreational vehicles. The metal deflector that protects the refrigerator's wood frame from exhaust is positioned too low, which could allow the exhaust to discolor or char the wood frame.
Risk: Discoloration or charring of the wood frame can increase the risk of a fire.
Fix: Dealers will install a metal deflector extension, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9932-1.
Equipment:electrical:accessory Generator:wiring 2021-05-05 · campaign 21V320000 · 1,006 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24FX, U24Rl, U24MB, U24CB, U24TB, U24IB, 2020-2021 Wonder W24MB, W24FTB, W24RTB, and 2020 Serenity S24CB recreational vehicles. The auto generator start remote harness wires may be damaged by the generator fan.
Risk: Damaged wires may cause an electrical shock, increasing the risk of injury.
Fix: Dealers will bundle the wires with nylon ties, free of charge. Owner notification letters were mailed May 19, 2021. Owners may contact Trible E customer service at 1-877-992-9906. Trible E's number for this recall is CA#9927-1.
Equipment:appliance:oven/Stove/Cooktop 2020-11-25 · campaign 20V738000 · 95 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24RL motorhomes. The galley overhead cabinet assembly is missing a heat shield over the cooktop.
Risk: The heat from the cooktop may radiate to the underside of the upper galley cabinet, increasing the risk of a fire and bodily injury.
Fix: Triple E will notify owners, and dealers will install a repair kit, free of charge. The recall began January 6, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9845-1.
Equipment 2020-11-20 · campaign 20V722000 · 1,149 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.
Risk: Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.
Fix: Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.
Equipment:recreational Vehicle/Trailer:lpg Systems:water Heater 2020-10-29 · campaign 20V669000 · 832 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2019-2020 Serenity S24CB, 2019-2021 Unity U24MB, U24RL, U24FX, U24CB, U24IB, U24TB, and 2019-2021 Wonder W24FTB, W24RTB, W24RL, W24MB motorhomes. An incorrect brass connector was used on the propane connection to the flared connection of the Truma water heater fitting. The connector did not have the correct bevel to seal to the Truma water heater swivel fitting.
Risk: The wrong connector may cause a propane leak to occur, increasing the risk of a fire.
Fix: Triple E has notified owners, and dealers will replace the incorrect brass connector with the correct brass connector (part number115-3219), free of charge. The recall began November 17, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9822-1.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2021-09-02 · CA#9970 · Service Bulletin/Repair Instructions
auto gen start cycles the generator off after being started for the air conditioner after only 10 minutes instead of the intended hvac temperature setting being reached. design error, the shore power sense module of the ec-30 controller is located after the transfer switch so the setting for the sp
Equipment 2021-04-22 · CA#9925 · Service Bulletin/Repair Instructions
the outer mounting screw of the sound bar is secured in only a layer of 3.4mm panel. this makes the sound bar securement vulnerable to fall off the wall when downward pressure is applied or during excessive travel movement to the sound bar. a plywood block will be installed, using a longer screw,
Electrical System 2020-09-01 · CA#9772 · Service Bulletin/Repair Instructions
on the 2021 wonder motorhome the xantrex inverter electronic breaker is set to 20a and will not charge the coach batteries as efficiently as intended at 30a setting. according to the 2021my electrical drawings the breaker should have been set at 30a not changed to 20a as in previous 2020my electric
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.