2019 Volvo Xc60 problems, complaints & recalls
Most-reported problem areas: Service Brakes (5) · Vehicle Speed Control (4) · Structure:body (4)
🧭 Reliability snapshot
Compared against other Volvo Xc60 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (8)
Steering 2023-01-05 · campaign 23V001000 · 74 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Risk: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Fix: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Electrical System:wiring:fuses And Circuit Breakers 2021-06-02 · campaign 21V414000 · 85,550 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Risk: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Fix: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Visibility/Wiper 2020-08-25 · campaign 20V503000 · 87,226 vehicles
Defect: Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.
Risk: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.
Fix: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.
Forward Collision Avoidance: Automatic Emergency Braking 2020-03-12 · campaign 20V144000 · 121,605 vehicles
Defect: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Risk: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Fix: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Seats 2019-03-20 · campaign 19V220000 · 2,297 vehicles
Defect: Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.
Risk: If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, increasing the risk of injury.
Fix: Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R19931.
Structure:body:tailgate 2019-01-18 · campaign 19V046000 · 45,990 vehicles
Defect: Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.
Risk: If the tailgate lifting arms separate, the arms could project rearward with significant force, increasing the risk of injury.
Fix: Volvo has notified owners, and dealers will replace the tailgate lift arms with an improved designed, free of charge. The recall began May 14, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89910.
Electrical System:software 2018-11-13 · campaign 18V800000 · 17,548 vehicles
Defect: Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Risk: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Fix: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Equipment:electrical 2018-09-05 · campaign 18V589000 · 172 vehicles
Defect: Volvo Car USA LLC (Volvo) is recalling certain 2019 Volvo XC60 hybrid electric vehicles, equipped with certain AeroVironment electric vehicle TurboCord and TurboDock/TurboDX charging systems. Capacitors within these charging systems may fail, possibly resulting in a shock hazard or a fire.
Risk: An electrical shock or a fire can increase the risk of injury or death.
Fix: Volvo will notify owners, and dealers will inspect the charge cord, replacing it as necessary, free of charge. The recall began November 1, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39901. Note: Owners are advised not to use the charging cord until it is inspected.
Service bulletins (363)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-05-23 · 33031.6.0 · Service Bulletin/Repair Instructions
this is a technical journal: text plus 1 .jpg attachment - if remote control key is not detected by the car and shows message in dim "car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
Power Train 2026-05-07 · 36496.10.0 · Service Bulletin/Repair Instructions
this is a technical journal: intermittent knocking noise during acceleration. if the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
Exterior Lighting 2026-05-07 · 34521.11.1 · Service Bulletin/Repair Instructions
this is a technical journal: headlamp condensation inside lens - information/leak test. if the result is not ok (air leak), it is ok to replace the headlamp
Structure:body 2026-05-06 · 35503.4.0 · Service Bulletin/Repair Instructions
this is a technical journal: panoramic sunroof, sealing strip has a gap
Engine 2026-04-23 · 35526.1.8 · Service Bulletin/Repair Instructions
this is a technical journal: text plus 2 pdfs and 1 .png oil consumption test. perform the test. follow service procedure description and service sections updated to clarify that vehicle reports are not required.
Unknown Or Other 2026-04-07 · 37809.1.1 · Service Bulletin/Repair Instructions
this is a tj text only - the purpose of this tj is to be a master reference list to easily identify any components that are on prior approval. this tj will be regularily updated as items are added or removed from prior approval. current items under prior approval are listed in the "service" sec
Showing the 6 most recent of 363 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-14 · Unknown Or Other“complaint is regarding the known a/c evaporator failure in my 2019 volvo xc60 inscription with approximately 60,000 miles and volvo’s subsequent denial of goodwill assistance. disappointing volvo denied assistance on the grounds that we had “not been loyal enough” despite having purchased 2 new vehicles from them. both were extensively serviced at…”
2026-08-21 · Air Bags · 💥 crash“i was involved in a serious motor vehicle collision involving my volvo. the collision was essentially a head-on impact that occurred following a medical emergency. the vehicle sustained significant damage in the collision and is essentially totaled. during the crash, all of the vehicle's airbags did not deploy with the exception of the right curta…”
2026-08-17 · Fuel/Propulsion System“our nest protect woke us at 06:30 am saying it was detecting smoke in the garage. upon entering the garage it was obvious that the cabin of the car was filled with white smoke. disconnected car from charger port. attended to drive car out of garage to protect the house, but opening the door just let smoke billow out. closed the door and called 9…”
2026-04-13 · Air Bags“the driver's seatbelt buckle interlock stopped working, although engaged, and the auto's system no longer showed whether the seat belt was buckled up or not. this likely would have resulted in the passive restraint system not functioning if there were an accident. there are on-line comments about this same issue in this same model and year. the …”
2026-02-11 · Service Brakes“while driving at 10 mph on a residential street, i experienced a sudden and dangerous loss of power braking assistance, making the pedal nearly impossible to depress. an expert volvo technician has confirmed that the brake vacuum pump failed because the exhaust camshaft, which drives the pump, sheared or failed internally. i want to emphasize that…”
2025-11-30 · Fuel/Propulsion System“let me preface this with, my make, model, and year for these problems have been recalled back in 2021, however i was not the owner then and my vin was not listed as an affected vehicle i guess, nonetheless the problem is exactly the same as experienced by those that were listed on the recalls in the past. im the 2nd owner of this vehicle and i ha…”
2025-11-14 · Steering“my 2019 volvo xc60 with approximately 65,000 miles, experienced a sudden failure of the electric power steering rack. the vehicle became unable to steer and unsafe to drive. the dealership confirmed that the entire steering rack must be replaced at a cost of nearly $7,000. i was told by an independent second opinion that this kind of steering rack…”
2025-09-03 · Unknown Or Other“on 9/1/25 while driving 25 mph in the neighborhood the car started shifting very hard. upon getting back in the driveway and put in park all dashboard light came on. car would not leave park, parking brake would not work. windows would not roll down, dash would not turn on, car would not turn off. got it to the dealership and the told me it was a s…”
2025-05-08 · Electrical System“i am submitting this report to formally document a significant safety issue involving the driver display module (dim) on my volvo xc60. prior to reaching 45,000 miles, the dim began to intermittently glitch, displaying only a barcode-like screen. this eventually progressed to complete failure of the unit with complete lack of digital driver display…”
2025-02-27 · Vehicle Speed Control · 💥 crash“three incidents have occurred in three months. unintended acceleration incident #1. while turning right after a full stop on an uphill incline, the vehicle accelerated so quickly that the steering wheel couldn't be return to the neutral position before hitting a roadside signpost approximately 25 ft away. the impact was severe enough to cause the…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.