2020 Volvo Xc60 problems, complaints & recalls
Most-reported problem areas: Service Brakes (4) · Electrical System (3) · Wheels (2)
🧭 Reliability snapshot
Compared against other Volvo Xc60 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (6)
Electrical System:propulsion System:traction Battery 2025-03-24 · campaign 25V179000 · 7,483 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Risk: A short circuit in a high-voltage battery increases the risk of a fire.
Fix: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Steering 2023-01-05 · campaign 23V001000 · 74 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Risk: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Fix: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip 2021-09-15 · campaign 21V716000 · 9 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Risk: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Fix: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
Electrical System:wiring:fuses And Circuit Breakers 2021-06-02 · campaign 21V414000 · 85,550 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Risk: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Fix: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Visibility/Wiper 2020-08-25 · campaign 20V503000 · 87,226 vehicles
Defect: Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.
Risk: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.
Fix: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.
Forward Collision Avoidance: Automatic Emergency Braking 2020-03-12 · campaign 20V144000 · 121,605 vehicles
Defect: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Risk: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Fix: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Service bulletins (246)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-05-23 · 33031.6.0 · Service Bulletin/Repair Instructions
this is a technical journal: text plus 1 .jpg attachment - if remote control key is not detected by the car and shows message in dim "car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
Power Train 2026-05-07 · 36496.10.0 · Service Bulletin/Repair Instructions
this is a technical journal: intermittent knocking noise during acceleration. if the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
Exterior Lighting 2026-05-07 · 34521.11.1 · Service Bulletin/Repair Instructions
this is a technical journal: headlamp condensation inside lens - information/leak test. if the result is not ok (air leak), it is ok to replace the headlamp
Structure:body 2026-05-06 · 35503.4.0 · Service Bulletin/Repair Instructions
this is a technical journal: panoramic sunroof, sealing strip has a gap
Engine 2026-04-23 · 35526.1.8 · Service Bulletin/Repair Instructions
this is a technical journal: text plus 2 pdfs and 1 .png oil consumption test. perform the test. follow service procedure description and service sections updated to clarify that vehicle reports are not required.
Unknown Or Other 2026-04-07 · 37809.1.1 · Service Bulletin/Repair Instructions
this is a tj text only - the purpose of this tj is to be a master reference list to easily identify any components that are on prior approval. this tj will be regularily updated as items are added or removed from prior approval. current items under prior approval are listed in the "service" sec
Showing the 6 most recent of 246 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-22 · Fuel/Propulsion System“on july 28, 2026, while driving my 2020 volvo xc60 t8 polestar engineered, the vehicle repeatedly displayed “hybrid system failure – service required,” together with the check-engine light and hybrid/battery warning indicators. the warning repeatedly reappeared while the vehicle was being driven. i brought the vehicle to an authorized volvo dealer…”
2026-08-03 · Unknown Or Other“while in service at volvo cars clear lake for recall r103312/ campaign 25v-179, three of four hybrid battery modules failed on installation, yet volvo refuses to replace the entire battery. this is a covered warranty repair that has not been completed, and the car has been out of service for more than 100 days. during part of that time, it was bein…”
2026-06-19 · Electrical System“recall identified over a year ago during q1 2025. manufacturer and dealer have failed to provide appropriate updates for the repair, and no eta has been given for repair. the only direction received from manufacturer and dealer was to not plug in the vehicle until the recall is completed. so as it stands, i paid for a plug in hybrid vehicle i haven…”
2026-06-09 · Structure:body“the seal on my 2020 volvo xc60 moonroof allowed water to leak under the floorboards. my car is only 6 years old. we had a lot of rain over a short period and i noticed the sound of water sloshing around under the floor. nothing was wet inside the car. my check engine light came on as well. i took it to the volvo service dept. they are now saying wi…”
2026-05-01 · Electrical System“volvo has failed to repair or compensate me for the nhtsa recall 25v-179. i received a notification of te recall in a letter dated may 14, 2025. i have repeatedly visited the local dealership as well as called volvo customer care. today, in a conversation with a volvo customer care representative, i was told there is no timeline for the batteries…”
2025-01-01 · Service Brakes“vehicle with 34,000 miles has started to have surging of rotors when applying brakes at 33,000. vehicle has had brake disc kit replaced due to warping at 13,058 miles. vehicle had brake disc kits and front and rear brake rotors replaced due to high spots for pad engagement at 22,996 miles. the vehicle has a continuous problem with brake/rotor sy…”
2024-11-07 · Unknown Or Other“the passenger side window spontaneously shattered while we were driving normal speed on the highway. it was not hit by anything, and thankfully no one was hurt, but this concerns us because it makes us worry there's a defect in all the windows and they should be replaced. we also want to make sure no one else has this issue on their volvo. …”
2024-10-16 · Wheels“good morning: i've attached a letter that i've written to volvo usa regarding their security lug bolts on the wheels of their vehicles and the adapter that they provide to remove this. i found out after incurring a flat tire that these adapters are often non-functional and that the dealer is well aware of this. i think this is an issue that volv…”
2024-06-14 · Engine“severe oil leak coming from the engine. i had it in the volvo dealership, they claimed it was due to a loose oil filter. when i drove the vehicle home and parked in my driveway, it started to stain the driveway with a fresh oil leak.…”
2024-01-22 · Electrical System“vehicle completely shutdown when stopping. all lights in the car flash on and off. unable to start the vehicle for 5mins. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.