2023 Volvo Xc60 problems, complaints & recalls
Most-reported problem areas: Service Brakes (7) · Visibility/Wiper (5) · Electrical System (5)
🧭 Reliability snapshot
Compared against other Volvo Xc60 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Back Over Prevention:software 2025-12-23 · campaign 25V908000 · 413,151 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 w
Back Over Prevention:software 2025-05-08 · campaign 25V282000 · 413,151 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
Electrical System 2023-03-22 · campaign 23V188000 · 393 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Risk: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
Fix: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
Service Brakes, Hydraulic 2023-01-19 · campaign 23V012000 · 27,457 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.
Risk: A reduction in brake support functions can increase the risk of a crash.
Fix: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.
Engine And Engine Cooling:engine:engine Control Module (Ecu/Ecm) 2022-10-20 · campaign 22V793000 · 15,674 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
Risk: The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.
Fix: Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10198.
Service bulletins (153)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-05-29 · 36559.2.0 · Service Bulletin/Repair Instructions
this is a technical journal: do not connect third-party devices to the dlc/obd2. disconnect third party devices.
Engine 2024-05-21 · 36551.6.1 · Service Bulletin/Repair Instructions
this is a technical journal: chirping noise from engine during engine shutoff. replace both front camshaft seals
Electrical System 2024-05-02 · 36899.1.0 · Service Bulletin/Repair Instructions
this is a technical journal: check engine light in dim (bcm2 p25a268 / u003700). download software.
Engine And Engine Cooling 2024-05-02 · 36920.1.0 · Service Bulletin/Repair Instructions
this is a technical journal: check engine light and dtc - ecm p061c48/p060c48. change engine oil and filter.
Unknown Or Other 2024-05-02 · 36926.1.0 · Service Bulletin/Repair Instructions
this is a technical journal: google acceptance required for sw 3.0.3. software download.
Unknown Or Other 2024-05-02 · 36202.2.1 · Service Bulletin/Repair Instructions
this is a technical journal: vibration/shudder while braking. replace front brake pads
Showing the 6 most recent of 153 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-22 · Service Brakes · 💥 crash“while stopped at a light behind several cars with my foot firmly on the brake, the car started to move forward and could not be stopped. my foot was on the brake the entire time. the car advanced into the rear end of a pickup truck stopped in front of me. it was as though the car was fighting me as the car could not be stopped. beyond the damage do…”
2026-09-21 · Electrical System“infotainment head unit intermittently fails to properly boot, resulting in no audio for turn signal indicators, radio, park distance sensors, cross traffic alerts, and other safety features. this issue persists with android auto os v5.1.7 which is an update after the previous v5.0.5 credited for a recall on this issue. dealer has reinstalled softwa…”
2026-09-18 · Lane Departure: Blind Spot Detection“all safety audio drops out - turning signal, rear camera sensors, all safety sensor audio completely shuts off. the only way i've been able to correct is by restarting the infotainment system, which sometimes has to be done multiple times. this is a huge safety concern for my family, as my wife often has to drive our child with no functioning car s…”
2026-08-08 · Unknown Or Other“entire car audio does not work. blinker click, collision warning, navigation etc. volvo has blamed software but each update in the past 3 years has not fixed the issue. driving a car where the entire audio system is not working reliably is a safety issue…”
2026-08-04 · Visibility/Wiper · 17,000 mi“the contact owns a 2023 volvo xc60. the contact stated that while driving in a rainstorm, the front windshield wiper arm was striking the top of the hood of the vehicle. due to the failure, the windshield was not properly cleared of the rainwater, causing a visibility hazard. the contact stated that the hood was damaged by the wiper arm striking th…”
2026-07-13 · Lane Departure: Warning“loss of all audible components after start up (infotainment system has android auto 5.1.17 system installed); no turn signal sound, no back up or lane departure audible alert. this is dangerous because the system can fail to confirm whether the turn signal is on or whether there is hazardous condition outside. had to perform a complete system reboo…”
2026-07-08 · Lane Departure: Warning“after volvo’s software update 5.1.17 was installed, all sound in the vehicle including all warning alerts, turn signals, stereo, etc. have no sound. if you reboot the system it might work, but it reverts back to not working once it is parked. does not show any alerts when you’re close to an object. i have serious concerns about any of my safety sys…”
2026-06-29 · Back Over Prevention: Sensing System: Camera“the backup camera system on this vehicle is ineffective and creates a significant safety hazard. rather than providing a clear view of what is behind the vehicle, the camera is aimed downward, displaying primarily the ground immediately behind the rear bumper and only about two feet beyond it. as a result, it does not provide visibility of approach…”
2026-05-27 · Unknown Or Other“i repeatedly lost propulsion or shut down while driving. the vehicle would not shift into drive or reverse and would not move, although displays and lights remained powered. this occurred three times in approximately two weeks. one event occurred at approximately 55 mph. i had to call the police for help. this after hudson valley property maintence…”
2026-05-26 · Unknown Or Other“while driving on the highway my navagation, internet, gps stopped working. an error came up on the dash saying "sos emergency call system fault" we were not sure what was happening with the vehicle or if was safe to drive. we made an appointment with a volvo service center. volvo service center stated we would need to pay to have this diagnosed…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.