2020 Keystone Passport problems, complaints & recalls
Most-reported problem areas: Equipment:recreational Vehicle/Trailer (1)
Safety recalls (1)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-09-13 · campaign 21V708000 · 95,885 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Back Over Prevention: Camera System 2021-09-10 · ATI&09102021906 · Service Bulletin/Repair Instructions
dealer message - american honda motor co., inc. (ahm) is searching for certain 2019-2021 passports with a customer complaint of the rear view camera inop. to better understand the cause of this condition, ahm would like to inspect the vehicle prior to you attempting a repair of any kind.
Equipment 2021-03-01 · KSB-200305 · Service Bulletin/Repair Instructions
attached are the updated repair instructions for ksb-200305. the information and instructions in a keystone service bulletin (ksb) are intended to inform rv dealership service managers/technicians of situations that may occur with some recreational vehicles so dealership personnel can perform proper
Equipment 2020-08-25 · KSB-200715 · Service Bulletin/Repair Instructions
it has been determined the vehicles in this ksb population may have been manufactured without the 14-2 romex inverter wire from the bedroom receptacle to the inverter prep in the front pass through compartment. only units that are being set up with an inverter will require this repair, otherwise the
Equipment 2020-05-12 · KSB-200305 · Service Bulletin/Repair Instructions
this process describes how to replace a furrion antenna head with a winegard 360 for over the air (ota) channels.
What owners report
2022-09-27 · Equipment:recreational Vehicle/Trailer“awning framing lag bolts not installed correctly during manufacturing, according to lippert installation instructions. all lag bolts were overtorqued, spinning in place & not biting in the side of the rv body, creating a transportation critical safety issue. removed awning, framing & all hardware to transport rv safely to an rv repair shop. they re…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.