2020 Tesla Model S problems, complaints & recalls
Most-reported problem areas: Suspension (13) · Vehicle Speed Control (8) · Steering (7)
🧭 Reliability snapshot
Compared against other Tesla Model S model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
25 NHTSA complaints that reported an odometer reading.
Safety recalls (11)
Seat Belts:front:warning Light/Devices 2024-05-28 · campaign 24V376000 · 125,233 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Fix: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Forward Collision Avoidance: Warnings:external/Pedestrian Alert 2024-02-27 · campaign 24V153000 · 6,557 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Fix: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Electrical System: Instrument Cluster/Panel 2024-01-30 · campaign 24V051000 · 2,193,869 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Fix: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Electrical System:adas:driver Monitoring:software 2023-12-12 · campaign 23V838000 · 2,031,220 vehicles
Defect: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Steering:automated/Adaptive Steering 2023-02-15 · campaign 23V085000 · 362,758 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traf
Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Steering:electric Power Assist System 2022-11-01 · campaign 22V818000 · 40,168 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Risk: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Fix: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
Forward Collision Avoidance: Warnings:external/Pedestrian Alert 2022-04-12 · campaign 22V235000 · 594,894 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-
Forward Collision Avoidance: Warnings:external/Pedestrian Alert 2022-02-04 · campaign 22V063000 · 578,607 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Steering:automated/Adaptive Steering 2022-01-27 · campaign 22V037000 · 53,822 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Risk: Failing to stop at a stop sign can increase the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Latches/Locks/Linkages:hood:latch 2021-12-21 · campaign 21V00B000 · 130,441 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Risk: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.
Fix: Tesla Service will inspect and reposition the latch assembly as necessary, free of charge. Owner notification letters were mailed February 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-11-003.
Forward Collision Avoidance: Sensing System: Camera 2021-10-29 · campaign 21V846000 · 11,728 vehicles
Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Risk: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Fix: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Service bulletins (64)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2025-06-03 · SB-25-16-003 · Service Bulletin/Repair Instructions
on certain model s and model x vehicles, the battery powered pyrotechnic high voltage (hv) battery disconnect will reach the end of its battery lifespan in the near future, which will trigger alerts and may limit the vehicle’s performance.
Unknown Or Other 2024-09-30 · fsd-12-5-4-1_s3xy.pdf · Over The Air
tesla does not provide physical owner's manual copies. instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. this file c
Unknown Or Other 2024-09-30 · fsd-12-5-4_s3xy.pdf · Over The Air
tesla does not provide physical owner's manual copies. instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. this file c
Unknown Or Other 2024-09-30 · fsd-12-5-3_s3xy.pdf · Over The Air
tesla does not provide physical owner's manual copies. instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. this file c
Unknown Or Other 2024-09-30 · 2024.38_s3xy.pdf · Over The Air
tesla does not provide physical owner's manual copies. instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. this file c
Unknown Or Other 2024-09-30 · 2024.26.9_s3xy.pdf · Over The Air
tesla does not provide physical owner's manual copies. instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. this file c
Showing the 6 most recent of 64 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-05-11 · Suspension“the vehicle has been taken to tesla multiple times due to ongoing controllability and safety concerns. the autopilot system will occasionally brake unexpectedly at green lights or when another vehicle is passing on the right side. the vehicle has also experienced repeated drivetrain issues, including the half shafts failing at least four times wit…”
2025-12-04 · Structure:body“the rear doors have emergency release cables in case the power is cut during a collision. these cables are hidden, not glowing, and have a small square pull on the end that is difficult to find and pull. i had great difficulty in testing the function to ensure the emergency cable pulls worked. they need to have a glowing t-handle on the end to faci…”
2025-11-29 · Unknown Or Other“rear emergency release cable does not open the trunk. the latch mechanism failed with a trunk full of groceries, i pushed down the rear setts to access the trunk compartment and crawled back and popped open the emergency release cable and it did not function. i have a service for the car scheduled for dec 2nd to repair/replace the latch mechani…”
2025-11-01 · Wheels“wheels: from the original purchase of the vehicle, i had a small air leak from the right rear tire. i addressed this with tesla and they said nothing was wrong. i lived with it adding pressure from time to time. when it was time to replace the tires because the originals were only good for 20,000 miles at most. upon replacing the tires, it was disc…”
2025-09-23 · Unknown Or Other · 💥 crash“on 09/18 , i was using the smart summon feature of my tesla model s in the parking lot of costco, greenwood (indianapolis, in). the intent was to have the vehicle autonomously navigate from its parked spot toward my location, as designed and advertised by tesla. during the summon operation: 1.the vehicle failed to correctly detect and avoid a fixe…”
2025-09-16 · Latches/Locks/Linkages:doors:latch“the contact owns a 2020 tesla model s. the contact stated that while the vehicle was parked, the driver’s side door failed to open from the inside as intended. the vehicle was restarted, but the failure persisted. the contact rolled down the driver’s side window and attempted to unlock the door from the outside; however, the failure persisted. the …”
2025-04-02 · Power Train · 32,807 mi“the contact owns a 2020 tesla model s. the contact stated while driving at various speeds, the vehicle started to vibrate in the shutter shaft unit. there were no warning lights illuminated. the vehicle was taken to the dealer and was diagnosed with front cv axle failure. the vehicle was repaired; however, the failure persisted. on a separate occas…”
2025-02-10 · Unknown Or Other · 💥 crash“vehicle was tested for concern about self driving after test drive with tech told ok 3 days later summoned car and immediately turned into adjacent vehicle all captured on video in 1-2 seconds. no issues with summons for over 4 years $2200 damage to adjacent vehicle but tesla no damage left front wheel caused damage on start.…”
2025-01-30 · Latches/Locks/Linkages:hood:latch · 75,000 mi“the contact owns a 2020 tesla model s. the contact stated that while driving on the highway at 35 mph, the front hood latch unexpectedly opened, causing the hood to rise up. no warning lights were illuminated. the contact immediately stopped and parked on the side of the road, and the contact closed the trunk and continued driving. the local dealer…”
2025-01-16 · Wheels“i have only about 40,000 miles on the car. but i've had to change the tires twice because the tires wear out quickly, lose air, or go flat. with my second set of tires, i am now told that the tires are so worn that i may need another set of tires. i was told by the last tire shop that the car is too heavy for the tires and that it needs some type o…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.