2021 Ford Mustang Mach E problems, complaints & recalls
Most-reported problem areas: Electrical System (49) · Power Train (44) · Forward Collision Avoidance: Warnings (40)
🧭 Reliability snapshot
Compared against other Ford Mustang Mach E model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
33 NHTSA complaints that reported an odometer reading.
Safety recalls (13)
Power Train:driveline:differential Unit 2026-06-30 · campaign 26V417000 · 42,784 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
Risk: Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
Fix: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.
Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip:control Unit/Module 2025-08-08 · campaign 25V513000 · 8 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles that were repaired incorrectly under recall 24V777. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
Risk: A loss of power brake assist can increase the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will update the ABS calibration software, free of charge. Owner notification letters were mailed September 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S81.
Electrical System:body Control Module:software 2025-06-13 · campaign 25V404000 · 197,432 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Risk: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Fix: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Back Over Prevention:software 2025-05-09 · campaign 25V315000 · 1,076,138 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford
Electrical System:propulsion System:traction Battery:management System/Energy Control Module (Bms/Becm):software 2025-02-28 · campaign 25V130000 · 626 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
Risk: An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
Fix: Dealers will update the on-board software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S14.
Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip:control Unit/Module 2024-10-18 · campaign 24V777000 · 50 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will update the ABS calibration, free of charge. Owner notification letters were mailed November 5, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.
Electrical System:propulsion System:traction Battery:management System/Energy Control Module (Bms/Becm) 2023-10-13 · campaign 23V687000 · 34,762 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Risk: An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
Electrical System:propulsion System:traction Battery:management System/Energy Control Module (Bms/Becm):software 2022-06-10 · campaign 22V412000 · 48,924 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
Risk: An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
Fix: Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.
Power Train:automatic Transmission:control Module:software 2022-05-13 · campaign 22V333000 · 464 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
Risk: Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash.
Fix: The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332. Ford's number for this recall is 22S29.
Seat Belts:rear/Other:anchorage 2021-12-16 · campaign 21V979000 · 2,622 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."
Risk: Improperly attached seat belts may not adequately restrain an occupant in a crash, increasing the risk of injury.
Fix: Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C36.
Visibility:windshield:critical Fasteners 2021-09-14 · campaign 21V711000 · 17,692 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Risk: A windshield that separates from a vehicle during a crash can increase the risk of injury.
Fix: Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.
Visibility:fixed Panaramic Roof/Sky Light Assembly 2021-09-14 · campaign 21V712000 · 13,544 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
Risk: A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.
Fix: Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.
Suspension:subframe/Mounting Bracket 2021-03-05 · campaign 21V140000 · 1,258 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Risk: Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
Fix: Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall began April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
Service bulletins (331)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-14 · TSB 26-2442 · Service Bulletin/Repair Instructions
this bulletin supersedes 26-2297. reason for update: add 2022-2025 transit vehicles. some of the vehicles listed in the model statement above equipped with sync4 may experience a blank center display screen or black center display screen after welcome animation. the rear-view camera will still funct
Unknown Or Other 2026-10-13 · SSM 55242 · Service Bulletin/Repair Instructions
some 2021-2026 mustang mach-e vehicles may exhibit an illuminated brake warning indicator with diagnostic trouble code (dtc) c1013:92 stored in the anti-lock brake system (abs) module. this may be due to brake pads being out of specification for compressibility, which can alter the brake system's pr
Unknown Or Other 2026-09-24 · 26B07 · Other
recommended repair prior to sale customer satisfaction program 26b07 certain 2021-2025 model year f-150 lightning and mustang mach-e vehicles undesired acceleration due to adaptive cruise control (acc) activation
Unknown Or Other 2026-09-23 · SSM 55194 · Service Bulletin/Repair Instructions
some 2021-2024 mustang mach-e, 2025-2026 navigator and 2024 f-150 vehicles may exhibit inoperative welcome/approach detection lights. this may be due to the body control module (bcm) software. to correct the condition, download and run the "bcm - programmable module installation (pmi)" application u
Unknown Or Other 2026-08-13 · SSM 55080 · Service Bulletin/Repair Instructions
some 2021-2023 mustang mach-e vehicles built on or before 25-jun-2023, 2022-2025 e-transit and 2022-2023 f-150 lightning vehicles may experience a high voltage battery stop charging condition when using a direct current (dc) fast charger level 3 with diagnostic trouble codes (dtcs) p0eee:27 and p2e5
Unknown Or Other 2026-07-23 · SSM 55031 · Service Bulletin/Repair Instructions
some 2021-2026 ford/lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "check charging system" message in the instrument panel cluster (ipc) while the charging system is operating properly with no charging related di
Showing the 6 most recent of 331 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-29 · Visibility/Wiper“on august 8, 2026, my 2021 ford mustang mach-e premium experienced a serious electronic lockout. the vehicle was running, with the air conditioning and music on, when the doors locked and i was unable to regain entry. my keys, phone, purse, medication, and other essential belongings were inside the vehicle. i attempted multiple methods to regain ac…”
2026-10-11 · Power Train“2021 model mustang mache got a new high voltage battery warning on the dashboard and asked to stop the vehicle. my car is premium trim standard range, but other trims and extended range battery models were recalled for this exact issue earlier, but the premium trim standard range car was not included in recalls. i have read online forums that many…”
2026-10-03 · Steering · 💥 crash“i was involved in a car accident on the xxx i was in the turn lane and a second vehicle hit my driver side, spun me around, and i ended up facing the opposite direction. what occurred next is my safety complaint. the vehicle continued to travel forward and, in fact, accelerated and i was unable to turn or stop in spite of hitting the brake. it c…”
2026-10-02 · Forward Collision Avoidance: Warnings“this is linked to tracking case 11768528. i wanted to provide the tsb: 23-2040. the fault causes the pre-collision assist to become disabled. …”
2026-10-02 · Forward Collision Avoidance: Warnings“the pre-collision assist becomes suddenly unavailable when driving over uneven surfaces, including bumps and rumble strips. when the service center of my local ford dealer investigated this code, they discovered it is a software issue, and the only way to remedy the problem is to perform 5 software updates and an alignment: the updates are on: ipma…”
2026-09-28 · Power Train“while accelerating on a highway on-ramp, the vehicle displayed powertrain malfunction/reduced power, a high-voltage battery warning. power was reduced while merging into traffic. the same warnings appeared at about 90,000 miles and cleared on their own. this is a standard range rwd mach-e, which was excluded from the high-voltage battery junction b…”
2026-09-28 · Fuel/Propulsion System“my 2021 mustang mache experienced a failure of the relay which connects its high-voltage battery to the rest of the car. the car is an ev, and the result of this is that the drive-motor had no power, and the car would not move. i would like to ask, please, that all model years with this known-issue (hvbjb - high voltage battery junction box) be…”
2026-09-28 · Power Train“i own a 2021 ford mustang mach-e standard range rwd. my vehicle has experienced a high-voltage powertrain malfunction involving the high-voltage battery system/hv battery junction box (hvbjb). the vehicle is currently at a ford dealership for diagnosis and repair. what concerns me is that the same high-voltage/powertrain warning appeared on my vehi…”
2026-09-18 · Structure:body“while driving my front passenger door opened. it has now done it several times while driving the vehicle. also, i will lock my car and walk into the house and work and my door will open setting my alarm off. …”
2026-09-01 · Electrical System“my 2021 ford mustang mach-e (142,009 miles) intermittently fails to accept a charge at public dc fast-charging stations. my husband relies on these stations because our home electrical panel cannot support a home ev charger, and he uses this vehicle daily for his work in commercial real estate, often needing to charge it twice a day while traveling…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.