2023 Ford Mustang Mach E problems, complaints & recalls
Most-reported problem areas: Service Brakes (18) · Power Train (18) · Electrical System (13)
🧭 Reliability snapshot
Compared against other Ford Mustang Mach E model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (6)
Electrical System:propulsion System:traction Battery:management System/Energy Control Module (Bms/Becm):software 2026-09-09 · campaign 26V582000 · 86 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.
Risk: An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.
Fix: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.
Structure:exterior Trim 2026-07-28 · campaign 26V487000 · 86,543 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.
Risk: Detached trim pieces can create a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.
Power Train:driveline:differential Unit 2026-06-30 · campaign 26V417000 · 42,784 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
Risk: Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
Fix: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.
Electrical System:body Control Module:software 2025-06-13 · campaign 25V404000 · 197,432 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Risk: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Fix: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Back Over Prevention:software 2025-05-09 · campaign 25V315000 · 1,076,138 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford
Visibility:windshield Wiper/Washer:motor 2024-08-09 · campaign 24V594000 · 86,852 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Risk: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
Fix: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
Service bulletins (186)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-14 · TSB 26-2442 · Service Bulletin/Repair Instructions
this bulletin supersedes 26-2297. reason for update: add 2022-2025 transit vehicles. some of the vehicles listed in the model statement above equipped with sync4 may experience a blank center display screen or black center display screen after welcome animation. the rear-view camera will still funct
Unknown Or Other 2026-10-13 · SSM 55242 · Service Bulletin/Repair Instructions
some 2021-2026 mustang mach-e vehicles may exhibit an illuminated brake warning indicator with diagnostic trouble code (dtc) c1013:92 stored in the anti-lock brake system (abs) module. this may be due to brake pads being out of specification for compressibility, which can alter the brake system's pr
Unknown Or Other 2026-09-24 · 26B07 · Other
recommended repair prior to sale customer satisfaction program 26b07 certain 2021-2025 model year f-150 lightning and mustang mach-e vehicles undesired acceleration due to adaptive cruise control (acc) activation
Unknown Or Other 2026-09-23 · SSM 55194 · Service Bulletin/Repair Instructions
some 2021-2024 mustang mach-e, 2025-2026 navigator and 2024 f-150 vehicles may exhibit inoperative welcome/approach detection lights. this may be due to the body control module (bcm) software. to correct the condition, download and run the "bcm - programmable module installation (pmi)" application u
Unknown Or Other 2026-09-16 · TCU-26.2.12.2.2 Mach E, F · Over The Air
quality improvements include: -addresses a bug that may cause updates to fail
Unknown Or Other 2026-09-16 · ECG-26.2.12.3 F-150LtMac · Over The Air
quality improvements include: -eprivacy enhancements
Showing the 6 most recent of 186 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-26 · Power Train“sensors constantly list as failed. makes the automated functions unusable. paid for these features and they don't work over half the time. also the jun 30, 2026 recall is still not fixable. that's nearly 5 months of no serviceable fix. manufacturer recall number26s50 nhtsa recall number26v417 recall statusrecall incomplete, remedy not yet avail…”
2026-10-24 · Structure:body“exterior paint blistering consistent with tsb 25-2189…”
2026-10-17 · Structure:body“the spot welds holding the driver side front door check strap (the thing that keeps the door from opening too far) have failed on a 3 year old mustang mach e gt (2023 model year) with 45,000 miles on it and no corrosion on the door. you are more than welcome to look at the failure or i can send you pictures. the safety issue is that this is the onl…”
2026-10-13 · Visibility/Wiper“recall still not fixed from 2024 …”
2026-10-11 · Unknown Or Other“ota software updates are unable to be recieved and i cannot set the auto update option to on. since the vehicle is basically a computer on wheels, this is a serious safety concern. all functions rely on the computer which in turn relies on the software updates.…”
2026-10-08 · Power Train“i am reporting a recurring safety defect involving my 2023 ford mustang mach-e premium. the defect appears to involve the high-voltage battery system, powertrain system, and high voltage battery junction box (hvbjb). the vehicle and related components are available for inspection upon request. my vehicle experienced failures on may 28, 2026, june …”
2026-09-22 · Lane Departure: Assist“on almost all mustang mach-e vehicles, a loose or faulty cable connection which runs to the forward facing camera in the rear-view mirror housing causes error messages to suddenly display on the dashboard screen. generally, the driver will receive a "front camera fault – service required" error message, in addition to a "pre-collision assist not av…”
2026-09-16 · Power Train“see attached document for complaint. …”
2026-09-12 · Vehicle Speed Control“multiple intermittent electrical/software malfunctions in my ford mustang mach-e, one of which poses an acute safety risk. steering wheel button / uncommanded acceleration: a button on the steering wheel, when pressed, causes the vehicle to suddenly accelerate to a high speed with no corresponding throttle input from me, and speed cannot be immedi…”
2026-09-08 · Unknown Or Other“impacts: electric system software & fools/locks/linegae. the ev vehicle has suffered a catastrophic, complete failure of its central software architecture, specifically impacting the apim module and rds system. ford's internal in-vehicle technology (ivt) records confirm this failure originated in december 2025 while vehicle was fully under its 3-ye…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.