2024 Ford Mustang Mach E problems, complaints & recalls
Most-reported problem areas: Electrical System (8) · Vehicle Speed Control (7) · Service Brakes (6)
🧭 Reliability snapshot
Compared against other Ford Mustang Mach E model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Electrical System:propulsion System:traction Battery:management System/Energy Control Module (Bms/Becm):software 2026-09-09 · campaign 26V582000 · 86 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.
Risk: An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.
Fix: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.
Structure:exterior Trim 2026-07-28 · campaign 26V487000 · 86,543 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.
Risk: Detached trim pieces can create a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.
Power Train:automatic Transmission:internal:park Pawl 2025-12-12 · campaign 25V863000 · 272,645 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk: A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.
Fix: The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026.
Electrical System:body Control Module:software 2025-06-13 · campaign 25V404000 · 197,432 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Risk: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Fix: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Visibility:windshield Wiper/Washer:motor 2024-08-09 · campaign 24V594000 · 86,852 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Risk: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
Fix: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
Service bulletins (90)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-14 · TSB 26-2442 · Service Bulletin/Repair Instructions
this bulletin supersedes 26-2297. reason for update: add 2022-2025 transit vehicles. some of the vehicles listed in the model statement above equipped with sync4 may experience a blank center display screen or black center display screen after welcome animation. the rear-view camera will still funct
Unknown Or Other 2026-10-13 · SSM 55242 · Service Bulletin/Repair Instructions
some 2021-2026 mustang mach-e vehicles may exhibit an illuminated brake warning indicator with diagnostic trouble code (dtc) c1013:92 stored in the anti-lock brake system (abs) module. this may be due to brake pads being out of specification for compressibility, which can alter the brake system's pr
Unknown Or Other 2026-09-24 · 26B07 · Other
recommended repair prior to sale customer satisfaction program 26b07 certain 2021-2025 model year f-150 lightning and mustang mach-e vehicles undesired acceleration due to adaptive cruise control (acc) activation
Unknown Or Other 2026-09-23 · SSM 55194 · Service Bulletin/Repair Instructions
some 2021-2024 mustang mach-e, 2025-2026 navigator and 2024 f-150 vehicles may exhibit inoperative welcome/approach detection lights. this may be due to the body control module (bcm) software. to correct the condition, download and run the "bcm - programmable module installation (pmi)" application u
Unknown Or Other 2026-09-18 · TSB 26-2421 · Service Bulletin/Repair Instructions
this bulletin updates 25-2622. reason for update: * update the service procedure to: - remove step related connecting a battery charger - add step 7 and step 29 along with figure 4 to include mass damper remove and install. * update the parts list: - updated to include rear electric drive assembly s
Unknown Or Other 2026-09-16 · TCU-26.2.12.2.2 Mach E, F · Over The Air
quality improvements include: -addresses a bug that may cause updates to fail
Showing the 6 most recent of 90 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-20 · Forward Collision Avoidance: Warnings“our 2024 ford mustang mach-e repeatedly displays "pre-collision assist not available," meaning forward collision warning and automatic emergency braking assistance are unavailable. the ford app recorded 26 occurrences from april 19, 2026 at 8:52 p.m. through october 11, 2026 at 1:51 p.m. no crash, fire, injury, or death occurred. the vehicle was pu…”
2026-10-11 · Fuel/Propulsion System“on [xxx] while traveling south on [xxx] at highway speed (in heavy traffic), multiple dashboard messages started to flash, and the car came to a stop in the middle lane. thankfully, the people behind me were paying attention and did not hit me. i could not get the car to start or put it in neutral. i called 911 and police were dispatched. they …”
2026-10-11 · Vehicle Speed Control“my ford mustang mach-e has repeatedly slowed down unexpectedly while using adaptive cruise control and bluecruise, even when there were no vehicles in front of me. the vehicle incorrectly displays a car ahead of me on the driver’s screen and begins slowing down as though it is following that car. however, the road ahead is completely clear. this …”
2026-10-09 · Power Train“while driving my 2024 ford mustang mach-e gt in mild 49°f weather with a 95% battery state of charge, the vehicle suddenly displayed a 'performance reduced to lower temperature' message on the dashboard. the vehicle entered a protective 'limp mode,' abruptly and unexpectedly reducing available motor power while actively driving in traffic. this sud…”
2026-09-21 · Service Brakes“on 11/18/25 the following warnings appeared on the dashboard: 1) hill start assist warning; 2) antilock brake fault ;3) pre collision assist not available; and the one-pedal drive did not function. this occurred again on 1/29/26, 2/12/26, 2/22/26, 4/07/26, 5/1/26, 5/23/26, 6/11/26, 6/14/26, 6/19/26, 6/21/26, 7/23/26, 8/06/26 and 8/07/26. upon re st…”
2026-09-04 · Electrical System“ford completed ota for software update. after that happened, wireless phone calls no longer work. …”
2026-05-26 · Power Train“the exact failed component is unknown to me at this time, but the issue appears related to the vehicle’s electrical system. prior to the incident, i received a charging error notification while the vehicle was plugged in. i unplugged the charger from the wall outlet, waited briefly, and plugged it back in. later that same day, the vehicle entered …”
2026-05-15 · Wheels“since before september 2025, the driver’s side rear tpms sensor has been intermittently showing a tpms fault while the vehicle is already in motion. the vehicle is still under the bumper to bumper warranty. this fault is not always on, but it does comes on while driving. the vehicle always shows the fault in the rear driver’s tpms sensor. i broug…”
2026-05-02 · Power Train“the vehicle experiences a drivability issue where it stalls or loses power and is not safe to operate. the vehicle is currently undrivable and has been at the dealership for nearly one month without a completed diagnosis or repair. the dealership has indicated a possible powertrain or transmission-related issue, but no confirmed repair has been co…”
2026-04-14 · Vehicle Speed Control“the mustang mach-e select has three driving modes. from least to most aggressive in terms of acceleration, they are whisper, engage, and unbridle. when driving in 1-pedal mode where removing your foot from the accelerator causes the car to brake, the strongest application of brakes is in whisper mode as well. it’s not aggressive, but it will bri…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.