2021 Keystone Carbon problems, complaints & recalls
Most-reported problem areas: Suspension (1)
Safety recalls (1)
Equipment:recreational Vehicle/Trailer 2023-02-15 · campaign 23V082000 · 5,564 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.
Risk: A failure of the fuel station controller increases the risk of a fire.
Fix: Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-439.
What owners report
2022-06-13 · Suspension“this involves our 2021 keyston carbon 403 rv (vin: [xxx]. we purchased the vehicle in february 2021. travelled about 1000 miles. took it to camping world in wichita from our home for warranty work (not involving the problem) in october 2021; picked it up in march 2022 and drove home. then on may 13, 2022 we drove the rv up to a nearby lake in…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.