2022 Keystone Carbon problems, complaints & recalls
Safety recalls (3)
Equipment:recreational Vehicle/Trailer 2023-02-15 · campaign 23V082000 · 5,564 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.
Risk: A failure of the fuel station controller increases the risk of a fire.
Fix: Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-439.
Equipment:recreational Vehicle/Trailer 2022-08-09 · campaign 22V604000 · 20,610 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.
Fix: Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.
Equipment:recreational Vehicle/Trailer:120/240 Vac Electrical System:wiring 2022-03-11 · campaign 22V144000 · 39,240 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Risk: Inoperable safety alarms increase the risk of injury.
Fix: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Wheels 2021-12-03 · 21-416 · Service Bulletin/Repair Instructions
it has been determined the vehicles subject to this service campaign may have been manufactured with the incorrect information on the federal identification tag. the tag indicates the tire size as st235/80r16f at 95 psi. the corrected tags are st235/85r16f at 95 psi tire size.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.