2022 Altec Digger Derrick problems, complaints & recalls
Safety recalls (12)
Electrical System:wiring 2026-09-24 · campaign 26V617000 · 143 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2026 Altec Digger Derrick, and 2023-2025 Altec TA Series Aerial Device vehicles. Improper wiring may prevent the boom stow auto-neutral feature from engaging, which can allow the truck to be driven while the boom is still elevated.
Risk: When the vehicle is moved or driven with the boom out of stow, the vehicle could exceed the recorded travel height, increasing the risk of a crash.
Fix: Altec will correct the wiring in the power distribution module to enable the boom stow auto-neutral functionality, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3370.
Forward Collision Avoidance: Automatic Emergency Braking 2026-08-21 · campaign 26V541000 · 55 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2019-2026 AN Series, 2023 AA Series, 2022-2026 Digger Derrick, and 2025 AM Series vehicles. The Bendix automatic braking system was not recalibrated after relocating the front radar box.
Risk: An improperly calibrated system may have a delayed braking response, increasing the risk of a crash.
Fix: Altec will update the collision mitigation system with the revised the parameters, recalibrate, and test the system, free of charge. Owner notification letters were mailed October 16, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3356.
Electrical System:wiring:power Distribution Module/Ipdm 2026-02-06 · campaign 26V071000 · 57 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2025 Digger Derrick and 2021-2025 AM Series Aerial Device vehicles. The chassis engine may start unintentionally due to a missing diode in the Altec power distribution module.
Risk: An engine that starts unexpectedly increases the risk of injury to anyone near the engine compartment during maintenance operations.
Fix: Altec will provide instructions to inspect the power distribution module for a diode, and provide a repair kit as necessary, free of charge. Owner notification letters were mailed March 27, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3281.
Structure:frame And Members 2025-08-29 · campaign 25V562000 · 903 vehicles
Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Risk: A cable step that fails during use increases the risk of injury.
Fix: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Equipment:mechanical:winch 2023-09-14 · campaign 23V636000 · 53 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2004-2023 DL42 and DL45 Digger Derricks. The incorrect hydraulic load holding valve may have been installed, which can cause the winch to lower uncontrollably and the load to fall.
Risk: An uncontrolled load falling increases the risk of injury to personnel or others nearby.
Fix: Altec will replace the load holding valve, free of charge. Owner notification letters are expected to be mailed October 6, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is MAB 3113.
Electrical System 2023-07-27 · campaign 23V525000 · 535 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2022-2023 Aerial Devices (AT, TA, L44, L45, LR8, AA, AM, AN) and D series Digger Derricks (DH, DL, DM, DT). The power inverter that converts electrical DC power to AC power may have been installed without a circuit breaker to protect the AC output circuit.
Risk: Without a circuit breaker, the AC circuit may overheat, increasing the risk of a fire.
Fix: Altec will install a 20-amp circuit breaker in the AC circuit, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3103.
Equipment:emergency:siren/Lighting/Strobes 2023-05-18 · campaign 23V357000 · 5,431 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 Aerial Devices, Digger Derricks, Service Bodies and Cranes. Water can leak into the strobe lights, which could cause an electrical short-circuit.
Risk: An electrical short-circuit can increase the risk of a fire.
Fix: Altec will provide instructions to inspect the light assembly for moisture and install a new fuse. If moisture is found or the light is inoperative, a light replacement kit will be installed. Repairs will be performed free of charge. Owner notification letters are expected to be mailed July 14, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3079.
Equipment:mechanical:boom/Crane/Ladder 2023-05-11 · campaign 23V340000 · 44 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 DT85 Digger Derricks. The Boom pressure limiter may allow the boom to lift loads above the rated capacity and over the Hydraulic Overload Protection (HOP) setting.
Risk: Lifting loads above the boom capacity could overload the unit and cause instability, increasing the risk of injury.
Fix: Altec will provide instructions to owners to test the boom lift pressure limiter setting and set it to the correct pressure, free of charge. Owner notification letters are expected to be mailed July 7, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3078.
Equipment:mechanical 2023-05-04 · campaign 23V326000 · 353 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2017-2022 DC, DB, DL, DM, DH, DT, and D2/3/4000 Digger Derricks. The hardware that secures the removable auger hex extension bar to the drive unit coupler was not installed, which may cause it to detach.
Risk: An auger extension bar that detaches while the digger drive unit is deployed, can increase the risk of injury to nearby personnel.
Fix: Altec will provide instructions for owners to inspect the auger extension assembly for missing hardware. If hardware is found to be missing, a replacement kit will be provided by Altec, free of charge. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3076.
Structure:body 2023-03-30 · campaign 23V216000 · 1,967 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 DM, DH, DC, DL, D2000, D3000, and D4000 series digger derricks, and AM55 aerial devices. The base of the rear pole rack may be missing a weld.
Risk: A missing weld on the rear pole rack can lead to a crack that could cause the pole and rack to drop in height, increasing the risk of an injury.
Fix: Altec will inspect the rear pole rack mounting plate, and if necessary, replace any required welds, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3064.
Structure:critical Fasteners 2023-01-12 · campaign 23V003000 · 45 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2022 DC & DM Series Digger Derrick vehicles. During production, an incorrect bolt may have been used to attach the derrick rotation bearing.
Risk: An incorrect bolt in the derrick rotation bearing may cause the adjacent bolts to be overloaded during operation, which could cause separation of the rotation bearing, and increase the risk of an injury.
Fix: Altec will inspect and if an incorrect bolt is found, replace the bolts affected bearing race, free of charge. Owner notification letters are expected to be mailed March 10, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3045.
Equipment:mechanical:boom/Crane/Ladder:controls/Control Wiring 2022-05-18 · campaign 22V349000 · 477 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 E-series & DH-H series Digger Derricks. The relay connectors may have been reattached to the incorrect plug after a stability test was performed. If the connections are not correct, the hydraulic overload protection system will not function.
Risk: A nonfunctional overload protection system may result in the operator unknowingly overloading the system, increasing the risk of injury.
Fix: Altec will inspect and reattach the connectors, if necessary, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 858.
Service bulletins (26)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-01-09 · SIL-3243 · Service Bulletin/Repair Instructions
altec has learned that hydraulic hoses on certain dm-e and dh derricks, built between 2021 and 2025, can come into contact with the cord reel, causing the reel to stick. this can cause the pole guide to become inoperable.
Unknown Or Other 2025-06-25 · SIL-3209 · Service Bulletin/Repair Instructions
altec has learned that the velocity fuse, part of the hop plumbing on the lower boom lift cylinder, may close and fail to open due to air in the circuit during normal operation on certain d3000h, dt65h, and dt85h series derricks built from july 2022 to may 2025. this can prevent the hydraulic overlo
Unknown Or Other 2025-06-18 · SIL-3214 · Service Bulletin/Repair Instructions
altec has learned that the king pin towing capacity placard might not be installed on certain dl derricks built from august 2005 to october 2024. this could lead to unintentional overloading which could result in cracks or deformations to the king pin assembly. altec has had no reports of this issue
Unknown Or Other 2025-04-16 · PUN-3210 · Service Bulletin/Repair Instructions
altec has developed additional features and functionality for jems connect. features include vehicle status indicators and diagnostic trouble codes (dtcs), both are accessed from connect.
Unknown Or Other 2025-02-07 · CSR-3207 · Service Campaign
altec industries, inc. has received notification from international that a condition exists relating to motor vehicle safety in certain vehicles that are equipped with altec equipment. towing variants of the bendix electronic brake controller’s (ec80) power line communication (plc) functionality may
Unknown Or Other 2025-01-11 · SIL-3175 · Service Bulletin/Repair Instructions
altec has learned that certain dc and dm model derricks built from january 2019 to june 2024 could have improper weld fusion. this means the welds could fail, causing a crack.
Showing the 6 most recent of 26 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.