AutoDefect IQ

2023 Altec Digger Derrick problems, complaints & recalls

0
Complaints
14
Recalls
22
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (14)

Structure:body:bumpers 2026-10-09 · campaign 26V665000 · 45 vehicles

Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2024 Digger Derrick vehicles. The front winch bumper may be secured with incorrect bolts, which can cause the bumper to detach from the vehicle.

Risk: A front bumper that detaches can become a road hazard and increase the risk of a crash. In addition, the bolts can fail suddenly during winch operation, increasing the risk of injury.

Fix: Altec will install the correct bolts on the front bumper, free of charge. Owner notification letters will be mailed December 4, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3375.

Electrical System:wiring 2026-09-24 · campaign 26V617000 · 143 vehicles

Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2026 Altec Digger Derrick, and 2023-2025 Altec TA Series Aerial Device vehicles. Improper wiring may prevent the boom stow auto-neutral feature from engaging, which can allow the truck to be driven while the boom is still elevated.

Risk: When the vehicle is moved or driven with the boom out of stow, the vehicle could exceed the recorded travel height, increasing the risk of a crash.

Fix: Altec will correct the wiring in the power distribution module to enable the boom stow auto-neutral functionality, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3370.

Forward Collision Avoidance: Automatic Emergency Braking 2026-08-21 · campaign 26V541000 · 55 vehicles

Defect: Altec Industries, Inc. (Altec) is recalling certain 2019-2026 AN Series, 2023 AA Series, 2022-2026 Digger Derrick, and 2025 AM Series vehicles. The Bendix automatic braking system was not recalibrated after relocating the front radar box.

Risk: An improperly calibrated system may have a delayed braking response, increasing the risk of a crash.

Fix: Altec will update the collision mitigation system with the revised the parameters, recalibrate, and test the system, free of charge. Owner notification letters were mailed October 16, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3356.

Equipment:mechanical:carrier/Rack 2026-06-26 · campaign 26V409000 · 6 vehicles

Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2025 Digger Derrick vehicles. The vertical center of gravity with poles in the pole rack was not calculated properly, resulting in an incorrect pole rack capacity rating.

Risk: While using the pole rack at full capacity, an incorrect high vertical center of gravity during braking and cornering may lead to a loss of vehicle control, increasing the risk of a crash.

Fix: Altec will provide owners with a safety alert placard, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3335.

Equipment:other:labels 2026-03-13 · campaign 26V150000 · 10,875 vehicles

Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2026 Service Body, Aerial Device, Pressure Digger, Spray Truck, and Digger Derrick vehicles. The low tire pressure rating printed on the final stage certification label is incorrect.

Risk: An incorrect pressure rating may lead to underinflated tires, increasing the risk of a tire blowout or a crash.

Fix: Altec will inspect and replace the incorrect certification label, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3294.

Electrical System:wiring:power Distribution Module/Ipdm 2026-02-06 · campaign 26V071000 · 57 vehicles

Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2025 Digger Derrick and 2021-2025 AM Series Aerial Device vehicles. The chassis engine may start unintentionally due to a missing diode in the Altec power distribution module.

Risk: An engine that starts unexpectedly increases the risk of injury to anyone near the engine compartment during maintenance operations.

Fix: Altec will provide instructions to inspect the power distribution module for a diode, and provide a repair kit as necessary, free of charge. Owner notification letters were mailed March 27, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3281.

Electrical System:wiring:fuses And Circuit Breakers 2025-12-18 · campaign 25V890000 · 152 vehicles

Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2025 Aerial Device and Digger Derrick vehicles. The electronic taillight module harness may have inadequate circuit protection.

Risk: Wiring without adequate protection may short circuit, increasing the risk of a fire.

Fix: Altec will provide instructions on inspecting and updating the circuit as necessary, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Altec customer service at 1-877-462-5832.

Structure:frame And Members 2025-08-29 · campaign 25V562000 · 903 vehicles

Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.

Risk: A cable step that fails during use increases the risk of injury.

Fix: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.

Electrical System:ignition 2024-09-12 · campaign 24V681000 · 968 vehicles

Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2024 Altec Aerial Device, Digger Derrick, and Pressure Digger vehicles. The chassis ignition circuit may be overloaded, which can result in a blown fuse and cause an engine shutdown.

Risk: An engine shutdown increases the risk of a crash.

Fix: Altec will rewire the accessory circuit, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3185.

Equipment:mechanical:boom/Crane/Ladder:turntable 2023-10-19 · campaign 23V702000 · 48 vehicles

Defect: Altec Industries, Inc. (Altec) is recalling certain 2023 DC and DM Digger Derricks. The turntable rotation gearbox may fail at high loads due to a defect in the brake flange casing.

Risk: Gearbox failure may result in unexpected turntable rotation, increasing the risk of injury.

Fix: Altec will work with the gearbox supplier to test and replace the gearbox, if necessary, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is MAB 3130.

Equipment:mechanical:winch 2023-09-14 · campaign 23V636000 · 53 vehicles

Defect: Altec Industries, Inc. (Altec) is recalling certain 2004-2023 DL42 and DL45 Digger Derricks. The incorrect hydraulic load holding valve may have been installed, which can cause the winch to lower uncontrollably and the load to fall.

Risk: An uncontrolled load falling increases the risk of injury to personnel or others nearby.

Fix: Altec will replace the load holding valve, free of charge. Owner notification letters are expected to be mailed October 6, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is MAB 3113.

Electrical System 2023-07-27 · campaign 23V525000 · 535 vehicles

Defect: Altec Industries, Inc. (Altec) is recalling certain 2022-2023 Aerial Devices (AT, TA, L44, L45, LR8, AA, AM, AN) and D series Digger Derricks (DH, DL, DM, DT). The power inverter that converts electrical DC power to AC power may have been installed without a circuit breaker to protect the AC output circuit.

Risk: Without a circuit breaker, the AC circuit may overheat, increasing the risk of a fire.

Fix: Altec will install a 20-amp circuit breaker in the AC circuit, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3103.

Equipment:emergency:siren/Lighting/Strobes 2023-05-18 · campaign 23V357000 · 5,431 vehicles

Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 Aerial Devices, Digger Derricks, Service Bodies and Cranes. Water can leak into the strobe lights, which could cause an electrical short-circuit.

Risk: An electrical short-circuit can increase the risk of a fire.

Fix: Altec will provide instructions to inspect the light assembly for moisture and install a new fuse. If moisture is found or the light is inoperative, a light replacement kit will be installed. Repairs will be performed free of charge. Owner notification letters are expected to be mailed July 14, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3079.

Equipment:mechanical:boom/Crane/Ladder 2023-05-11 · campaign 23V340000 · 44 vehicles

Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 DT85 Digger Derricks. The Boom pressure limiter may allow the boom to lift loads above the rated capacity and over the Hydraulic Overload Protection (HOP) setting.

Risk: Lifting loads above the boom capacity could overload the unit and cause instability, increasing the risk of injury.

Fix: Altec will provide instructions to owners to test the boom lift pressure limiter setting and set it to the correct pressure, free of charge. Owner notification letters are expected to be mailed July 7, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3078.

Service bulletins (22)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Unknown Or Other 2026-07-23 · CSR-3320 · Service Bulletin/Repair Instructions

altec industries, inc. has been notified of a condition affecting certain international hv, hx, emv, cv, lt, rh, lonestar, and mv series trucks equipped with altec equipment. outdated body control module (bcm) software may generate erroneous fault codes after the vehicle has been inactive for two to

Unknown Or Other 2026-01-09 · SIL-3243 · Service Bulletin/Repair Instructions

altec has learned that hydraulic hoses on certain dm-e and dh derricks, built between 2021 and 2025, can come into contact with the cord reel, causing the reel to stick. this can cause the pole guide to become inoperable.

Unknown Or Other 2025-06-25 · SIL-3209 · Service Bulletin/Repair Instructions

altec has learned that the velocity fuse, part of the hop plumbing on the lower boom lift cylinder, may close and fail to open due to air in the circuit during normal operation on certain d3000h, dt65h, and dt85h series derricks built from july 2022 to may 2025. this can prevent the hydraulic overlo

Unknown Or Other 2025-06-18 · SIL-3214 · Service Bulletin/Repair Instructions

altec has learned that the king pin towing capacity placard might not be installed on certain dl derricks built from august 2005 to october 2024. this could lead to unintentional overloading which could result in cracks or deformations to the king pin assembly. altec has had no reports of this issue

Unknown Or Other 2025-04-16 · PUN-3210 · Service Bulletin/Repair Instructions

altec has developed additional features and functionality for jems connect. features include vehicle status indicators and diagnostic trouble codes (dtcs), both are accessed from connect.

Unknown Or Other 2025-02-07 · CSR-3207 · Service Campaign

altec industries, inc. has received notification from international that a condition exists relating to motor vehicle safety in certain vehicles that are equipped with altec equipment. towing variants of the bendix electronic brake controller’s (ec80) power line communication (plc) functionality may

Showing the 6 most recent of 22 bulletins. Search all of them free at nhtsa.gov.

What owners report

No detailed complaint narratives on file.

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

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