2024 Altec Digger Derrick problems, complaints & recalls
Safety recalls (13)
Structure:body:bumpers 2026-10-09 · campaign 26V665000 · 45 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2024 Digger Derrick vehicles. The front winch bumper may be secured with incorrect bolts, which can cause the bumper to detach from the vehicle.
Risk: A front bumper that detaches can become a road hazard and increase the risk of a crash. In addition, the bolts can fail suddenly during winch operation, increasing the risk of injury.
Fix: Altec will install the correct bolts on the front bumper, free of charge. Owner notification letters will be mailed December 4, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3375.
Structure:body:step/Ladder 2026-10-02 · campaign 26V637000 · 6,780 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2020-2026 AA Series Aerial Device, 2021-2026 AN Series Aerial Device, 2023-2026 AM Series Aerial Device, and 2024-2026 Digger Derrick, and 2024-2025 A-Class vehicles. The turntable mounted platform access step may have been improperly welded between the step tube and mounting plate, and allow the step to separate from the vehicle.
Risk: A step that separates or becomes unstable while in use, increases the risk of a fall or injury.
Fix: Altec will replace the steps, free of charge. Owner notification letters are expected to be mailed November 27, 2026. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3374.
Electrical System:wiring 2026-09-24 · campaign 26V617000 · 143 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2026 Altec Digger Derrick, and 2023-2025 Altec TA Series Aerial Device vehicles. Improper wiring may prevent the boom stow auto-neutral feature from engaging, which can allow the truck to be driven while the boom is still elevated.
Risk: When the vehicle is moved or driven with the boom out of stow, the vehicle could exceed the recorded travel height, increasing the risk of a crash.
Fix: Altec will correct the wiring in the power distribution module to enable the boom stow auto-neutral functionality, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3370.
Forward Collision Avoidance: Automatic Emergency Braking 2026-08-21 · campaign 26V541000 · 55 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2019-2026 AN Series, 2023 AA Series, 2022-2026 Digger Derrick, and 2025 AM Series vehicles. The Bendix automatic braking system was not recalibrated after relocating the front radar box.
Risk: An improperly calibrated system may have a delayed braking response, increasing the risk of a crash.
Fix: Altec will update the collision mitigation system with the revised the parameters, recalibrate, and test the system, free of charge. Owner notification letters were mailed October 16, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3356.
Equipment:mechanical:carrier/Rack 2026-06-26 · campaign 26V409000 · 6 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2025 Digger Derrick vehicles. The vertical center of gravity with poles in the pole rack was not calculated properly, resulting in an incorrect pole rack capacity rating.
Risk: While using the pole rack at full capacity, an incorrect high vertical center of gravity during braking and cornering may lead to a loss of vehicle control, increasing the risk of a crash.
Fix: Altec will provide owners with a safety alert placard, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3335.
Equipment:other:labels 2026-03-13 · campaign 26V150000 · 10,875 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2026 Service Body, Aerial Device, Pressure Digger, Spray Truck, and Digger Derrick vehicles. The low tire pressure rating printed on the final stage certification label is incorrect.
Risk: An incorrect pressure rating may lead to underinflated tires, increasing the risk of a tire blowout or a crash.
Fix: Altec will inspect and replace the incorrect certification label, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3294.
Electrical System:wiring:power Distribution Module/Ipdm 2026-02-06 · campaign 26V071000 · 57 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2025 Digger Derrick and 2021-2025 AM Series Aerial Device vehicles. The chassis engine may start unintentionally due to a missing diode in the Altec power distribution module.
Risk: An engine that starts unexpectedly increases the risk of injury to anyone near the engine compartment during maintenance operations.
Fix: Altec will provide instructions to inspect the power distribution module for a diode, and provide a repair kit as necessary, free of charge. Owner notification letters were mailed March 27, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3281.
Electrical System:wiring:fuses And Circuit Breakers 2025-12-18 · campaign 25V890000 · 152 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2025 Aerial Device and Digger Derrick vehicles. The electronic taillight module harness may have inadequate circuit protection.
Risk: Wiring without adequate protection may short circuit, increasing the risk of a fire.
Fix: Altec will provide instructions on inspecting and updating the circuit as necessary, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Altec customer service at 1-877-462-5832.
Electrical System:ignition 2025-09-05 · campaign 25V581000 · 19 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2024-2025 Altec Aerial Device, and Digger Derrick vehicles. The chassis ignition circuit may be overloaded, which can result in a blown fuse and cause an engine shutdown.
Risk: An engine shutdown increases the risk of a crash.
Fix: Altec will replace the hydraulic tank heater relay, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3247. This recall is an expansion of NHTSA recall number 24V681.
Structure:frame And Members 2025-08-29 · campaign 25V562000 · 903 vehicles
Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Risk: A cable step that fails during use increases the risk of injury.
Fix: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Structure:body:bumpers 2025-08-14 · campaign 25V529000 · 124 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2024-2025 Aerial Device, and Digger Derrick vehicles. The front winch bumper may be secured with incorrect bolts, which can cause the bumper to detach from the vehicle.
Risk: A front bumper that detaches can become a road hazard and increase the risk of a crash. In addition, the bolts can fail suddenly during winch operation, increasing the risk of injury.
Fix: Altec will replace the bolts, free of charge. Owner notification letters were mailed October 10, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3244.
Equipment:mechanical:boom/Crane/Ladder 2025-04-17 · campaign 25V251000 · 900 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2024-2025 Digger Derrick vehicles. An improperly seated retaining ring may cause the hydraulic cylinder to lose pressure, resulting in unintended boom movement.
Risk: Unintended boom movement increases the risk of injury.
Fix: Dealers will replace the counterbalance valves, free of charge. Owner notification letters were mailed June 13, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3223.
Electrical System:ignition 2024-09-12 · campaign 24V681000 · 968 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2024 Altec Aerial Device, Digger Derrick, and Pressure Digger vehicles. The chassis ignition circuit may be overloaded, which can result in a blown fuse and cause an engine shutdown.
Risk: An engine shutdown increases the risk of a crash.
Fix: Altec will rewire the accessory circuit, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3185.
Service bulletins (10)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-07-23 · CSR-3320 · Service Bulletin/Repair Instructions
altec industries, inc. has been notified of a condition affecting certain international hv, hx, emv, cv, lt, rh, lonestar, and mv series trucks equipped with altec equipment. outdated body control module (bcm) software may generate erroneous fault codes after the vehicle has been inactive for two to
Unknown Or Other 2026-04-10 · SIL-3273 · Service Bulletin/Repair Instructions
altec has received notification from parker chelsea, the manufacturer, of an issue with some of their 281 and 890 series ptos. an unintended restriction in lubrication flow may produce elevated back pressure in cold-start scenarios, leading to partial engagement of the clutch. once the vehicle reach
Unknown Or Other 2026-01-09 · SIL-3243 · Service Bulletin/Repair Instructions
altec has learned that hydraulic hoses on certain dm-e and dh derricks, built between 2021 and 2025, can come into contact with the cord reel, causing the reel to stick. this can cause the pole guide to become inoperable.
Unknown Or Other 2025-06-25 · SIL-3209 · Service Bulletin/Repair Instructions
altec has learned that the velocity fuse, part of the hop plumbing on the lower boom lift cylinder, may close and fail to open due to air in the circuit during normal operation on certain d3000h, dt65h, and dt85h series derricks built from july 2022 to may 2025. this can prevent the hydraulic overlo
Unknown Or Other 2025-06-18 · SIL-3214 · Service Bulletin/Repair Instructions
altec has learned that the king pin towing capacity placard might not be installed on certain dl derricks built from august 2005 to october 2024. this could lead to unintentional overloading which could result in cracks or deformations to the king pin assembly. altec has had no reports of this issue
Unknown Or Other 2025-04-16 · PUN-3210 · Service Bulletin/Repair Instructions
altec has developed additional features and functionality for jems connect. features include vehicle status indicators and diagnostic trouble codes (dtcs), both are accessed from connect.
Showing the 6 most recent of 10 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.