2022 Gillig Low Floor problems, complaints & recalls

Defect: Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.

Fix: Cummins will replace the fuel hoses, free of charge. Owners may contact Cummins' customer service at 1-800-286-6467 or Gillig's customer service at 1-800-735-1500.

Defect: Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The air compressor intake pipe may contact and damage the fuel line.

Risk: A damaged fuel line may leak, increasing the risk of a fire.

Fix: Gillig will inspect, replace, and reorient the intake pipe as necessary, free of charge. Owner notification letters were mailed April 24, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.

Defect: Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.

Risk: A monitor that detaches and falls from the ceiling increases the risk of injury.

Fix: Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.

Defect: Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.

Risk: Failure of the fire suppression system can increase the risk of injury during a fire.

Fix: Dealers will replace the relay cable, free of charge. Owner notification letters were mailed December 31, 2024. Owners may contact GILLIG customer service at 1-800-735-1500.

Defect: Gillig, LLC (Gillig) is recalling certain 2021-2023 Low Floor vehicles. The rearview mirror electric adjustment system may have been manufactured with an incorrect fuse.

Risk: An incorrect fuse may overheat and increase the risk of a fire.

Fix: Gillig will replace the protection fuse of the mirror control switch, free of charge. Owner notification letters were mailed January 15, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Defect: Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.

Risk: A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Fix: Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Defect: Gillig, LLC (Gillig) is recalling certain 2022-2023 Low Floor transit buses. The driveshaft fasteners may have been improperly tightened after service repairs, allowing the driveshaft to detach.

Risk: A detached driveshaft can cause a loss of vehicle control, increasing the risk of a crash.

Fix: Gillig will replace the driveshaft straps and fasteners, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Defect: Gillig, LLC (Gillig) is recalling certain 2022 Low Floor CNG transit buses. An electrical failure may cause a short-circuit in the fuse box mounted underneath the driver's seat platform.

Risk: An electrical short-circuit can increase the risk of a fire.

Fix: Gillig will provide new busbars, free of charge. Owner notification letters were mailed July 20, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Defect: Gillig, LLC (Gillig) is recalling certain 2022-2023 Low Floor transit and shuttle buses. Incompatible steering system draglink parts may have been installed during the vehicle assembly process, potentially resulting in long-term damage of the steering system.

Risk: A damaged steering system can result in a loss of vehicle handling and control, increasing the risk of a crash.

Fix: Gillig will inspect and, when necessary, replace and tighten the draglink rod, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Defect: Gillig, LLC (Gillig) is recalling certain 2022 Low Floor transit buses. The steering shaft grease fitting may contact and damage the protective shroud.

Risk: Contact between the steering shaft grease fitting and shroud can result in a loss of steering control, increasing the risk of a crash.

Fix: Gillig will install a low-profile grease fitting and spacer shim, free of charge. Owner notification letters are expected to be mailed December 1, 2022. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Defect: Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor vehicles equipped with Cummins BP74E battery packs. The battery packs may develop a coolant leak internally, causing the battery pack to short circuit.

Risk: A battery short circuit increases the risk of a fire.

Fix: Gillig will tighten the coolant fittings and replace the coolant, free of charge. Owner notification were mailed on August 16, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Defect: Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.

Risk: An unexpected switch to neutral can cause a loss of vehicle propulsion and increase the risk of a crash.

Fix: Dealers will install a redesigned resolver cable with extended length and a new support bracket, free of charge. Owner notification letters were mailed on August 3, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.