2025 Gillig Low Floor problems, complaints & recalls
Safety recalls (5)
Fuel System, Diesel:delivery:hoses, Lines/Piping, And Fittings 2026-10-23 · campaign 26V707000 · 1,853 vehicles
Defect: Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.
Fix: Cummins will replace the fuel hoses, free of charge. Owners may contact Cummins' customer service at 1-800-286-6467 or Gillig's customer service at 1-800-735-1500.
Fuel System, Diesel:delivery:hoses, Lines/Piping, And Fittings 2026-03-12 · campaign 26V142000 · 3,568 vehicles
Defect: Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The air compressor intake pipe may contact and damage the fuel line.
Risk: A damaged fuel line may leak, increasing the risk of a fire.
Fix: Gillig will inspect, replace, and reorient the intake pipe as necessary, free of charge. Owner notification letters were mailed April 24, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
Electrical System:propulsion System: Cables 2026-03-12 · campaign 26V144000 · 424 vehicles
Defect: Gillig, LLC (Gillig) is recalling certain 2023-2026 Low Floor transit buses. The high voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating.
Risk: Reduced capacity may cause the cable to overheat, increasing the risk of a fire.
Fix: Gillig will reprogram the software as an interim repair. For the final remedy, Gillig will replace the high voltage cable. Both repairs will be provided free of charge. Owner notification letters are expected to be mailed July 27, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
Suspension:critical Fasteners 2025-12-29 · campaign 25V913000 · 97 vehicles
Defect: Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses. The rear axle upper torque rod fasteners may have been improperly tightened. A loose torque rod may contact and damage other axle components.
Risk: Damaged axle components can decrease stability or vehicle control, increasing the risk of a crash.
Fix: Gillig will replace the torque rod fasteners, free of charge. Owner notification letters were mailed January 26, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
Equipment Adaptive/Mobility:wheelchair Restraints/Securement:latch/Anchor: 2025-12-16 · campaign 25V870000 · 4 vehicles
Defect: Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.