2022 Keystone Hideout problems, complaints & recalls
Most-reported problem areas: Electrical System:wiring:fuses And Circuit Breakers (1)
Safety recalls (2)
Equipment:recreational Vehicle/Trailer 2022-08-09 · campaign 22V604000 · 20,610 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.
Fix: Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.
Equipment:recreational Vehicle/Trailer:120/240 Vac Electrical System:wiring 2022-03-11 · campaign 22V144000 · 39,240 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Risk: Inoperable safety alarms increase the risk of injury.
Fix: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-08-23 · KSB-220630 · Service Bulletin/Repair Instructions
this process describes the repair of in-wall slide systems that have become inoperable on one or both sides. it has been determined the vehicles in this ksb population may have been manufactured with an in-wall slide-out system that may have a damaged guide shoe in the slide mechanism.
Structure 2023-03-14 · 23-438 · Service Bulletin/Repair Instructions
dealer letter and revised repair instructions for 23-438. it has been determined that the slide floor in the hideout 186ss and springdale 1860ss may be improperly supported. the procedure describes how to install support into the cabinet below the slide room floor.
Structure 2023-02-22 · 23-438 · Service Bulletin/Repair Instructions
it has been determined that the slide floor in the hideout 186ss and springdale 1860ss may be improperly supported. the procedure describes how to install support into the cabinet below the slide room floor.
Structure 2022-10-25 · KSB-220630 · Service Bulletin/Repair Instructions
revised repair instructions. this process describes the repair of in-wall slide systems that have become inoperable on one or both sides. it has been determined the vehicles in this ksb population may have been manufactured with an in-wall slide-out system that may have a damaged guide shoe in the s
Structure 2022-07-06 · KSB-220630 · Service Bulletin/Repair Instructions
this process describes the repair of in-wall slide systems that have become inoperable on one or both sides. it has been determined the vehicles in this ksb population may have been manufactured with an in-wall slide-out system that may have a damaged guide shoe in the slide mechanism.
What owners report
2025-10-23 · Electrical System:wiring:fuses And Circuit Breakers“the contact owns a 2022 keystone hideout. the contact stated that the fuses were blown. the contact's wife noticed wires hanging from the rv. there were bare wires in between the metal and the slide-out. the contact stated that the wire nuts were exposed. there were no warning lights illuminated. the contact was concerned about a potential fire. th…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.