2022 Mercedes-Benz Sprinter 3500 problems, complaints & recalls
Most-reported problem areas: Service Brakes (2) · Wheels:lugs/Nuts/Bolts/Studs (1) · Power Train (1)
🧭 Reliability snapshot
Compared against other Mercedes-Benz Sprinter 3500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (6)
Electrical System: Instrument Cluster/Panel 2024-12-13 · campaign 24V930000 · 697 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk: A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Fix: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Structure:critical Fasteners 2023-12-21 · campaign 23V876000 · 387 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Risk: A detached partition wall can increase the risk of injury.
Fix: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Structure:body 2023-12-01 · campaign 23V806000 · 131 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Fix: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Electrical System: Instrument Cluster/Panel 2023-03-24 · campaign 23V204000 · 6,857 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Fix: Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Electrical System:wiring 2023-02-17 · campaign 23V101000 · 350 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.
Risk: An air bag that does not deploy as intended increases the risk of injury in a crash.
Fix: Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.
Power Train:automatic Transmission:internal:park Pawl 2022-10-21 · campaign 22V796000 · 124,305 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Risk: Vehicle rollaway increases the risk of a crash.
Fix: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
Service bulletins (91)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-29 · LI54_71_N_080985_1 · Service Bulletin/Repair Instructions
brakes may lock up when reversing at slow speeds complaint when reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up. engine may not start following a key cycle. cause the vehicle triggers a maneuvering or emergency braking event while reversin
Unknown Or Other 2026-09-19 · LI82_85_N_080972_1 · Service Bulletin/Repair Instructions
unavailability of mb apps complaint a popup is seen on the hu with the message "data connection temporarily not available". cause mb apps is officially sundowned for all vehicles with ntg5 head unit variant. remedy no support available for ntg5 head unit variants for mb app related topics.
Power Train 2026-08-26 · LI28_00-N-079097_1_en · Service Bulletin/Repair Instructions
complaint while driving through muddy / sandy/ off road terrain "4matic currently unavailable" message on the dash cause this vehicle is not equipped with a fixed force distribution awd, rather force is only applied to the front axle according to esp calculations. as per gf28.00‑d‑ 9900a: "vehicles
Power Train 2026-07-17 · LI33_30-N-080795 · Service Bulletin/Repair Instructions
model 907 with all-wheel drive (a4m) – all-wheel drive inoperative complaint the customer may report one or more of the following: • all-wheel drive is unavailable or inoperative. • rear wheel slip during acceleration on low-traction surfaces. • noise from the front axle area while driving. • messag
Unknown Or Other 2026-07-01 · LI54_30-N-080701 · Service Bulletin/Repair Instructions
assyst plus service reminder appears earlier than expected due to vehicle operating conditions complaint the assyst plus service reminder appears earlier than expected. the customer or dealer may report that the vehicle did not reach the starting maintenance interval shown in vehicle documentation
Fuel/Propulsion System 2026-06-16 · LI47_00-N-069565 · Service Bulletin/Repair Instructions
fuel level unchanged after refueling complaint the customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. cause a. the fuel supply control unit (fscu) fails to detect a refueling event b. the fuel level sensor provides incorrect readings due to mechanica
Showing the 6 most recent of 91 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-27 · Air Bags“the srs malfunction light was on the dashboard. when i went to the dealership i was told that the wires were damaged under the seats. so i had the dealership do the repair. then i was told that they had a known problem with the wires actually there was a recall stating the same issue. but since it wasn’t showing up by the vin. number they refused t…”
2025-05-27 · Service Brakes“during a drive in an extended rain shower,the adaptive cruise control stopped working, and the accident avoidance system ceased to function, giving multiple warnings on the dashboard information system. it took 2 days to dry out and start functioning again.…”
2024-12-04 · Service Brakes“the emergency parking brake will not disengage. renders vehicle immobile. …”
2024-08-01 · Unknown Or Other“this report concerns the crosswind assistance function on a mercedes sprinter van. whenever a crosswind is detected, vehicle will radically and unevenly apply brakes. in my case, it most often seems to apply the front driver’s side brake. this results in a sudden dive towards the braking wheel and an uncommanded dramatic slowing of the vehicle. …”
2024-06-28 · Electronic Stability Control (Esc) · 2,000 mi“the contact owns a 2022 mercedes-benz sprinter 3500. the contact stated while driving 70 mph, he briefly lost control of the vehicle after the crosswind stabilization system activated, drastically reducing speed to under 50 mph and pulling the vehicle into the right lane. the vehicle returned to normal functionality, but the failure became a regula…”
2024-04-04 · Unknown Or Other“during the week of [xxx], 2024 my sprinter 3500, engine will not start. all lights come on dash. called aaa insurance and they tried to jump start, vehicle would not start. battery voltage good 12. 3 voltages. towed the vehicle to dealer. dealer performed several tests, found ground w105 /3 missing securing nut. w105 is ground under the driver's se…”
2024-01-23 · Unknown Or Other“i did spend lots from my pocket to maintain this vehicle.i parked my vehicle for few days in my driveway.i try to start my vehicle once i get back from break.it won’t started.i even changed the new battery but i couldn’t be able to start.i towed to the dealership yesterday.not sure what is the problem …”
2023-11-21 · Wheels:lugs/Nuts/Bolts/Studs · 8,000 mi“the contact owns a 2023 renegade rv built on a 2022 mercedes-benz sprinter chassis. the contact stated that while an independent mechanic was servicing the vehicle, he noticed that the rear inner tires had rubber valve stems. the contact stated that an independent mechanic had informed him that the rubber material of the valve stems was inadequate …”
2023-09-26 · Power Train“this is regarding a 2023 winnebago view 24d rv on a 2022 mercedes sprinter chassis. while attempting to back up an incline (transmission in reverse gear) the rv will not move. engine revs up to only approximately 1800 rpm, but the rv remains stationary. incline is our driveway, connecting to a parking area for the rv off to the side. climbing h…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.