2023 Infiniti Qx60 problems, complaints & recalls
Most-reported problem areas: Service Brakes (3) · Fuel/Propulsion System (3) · Visibility/Wiper (2)
🧭 Reliability snapshot
Compared against other Infiniti Qx60 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Exterior Lighting:lighting Control Module 2023-12-04 · campaign 23V814000 · 20,051 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
Risk: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
Fix: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.
Seats:critical Fasteners 2023-04-13 · campaign 23V268000 · 12,400 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Risk: An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.
Seats:mid/Rear Assembly 2023-02-21 · campaign 23V108000 · 17 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
Risk: A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.
Fix: Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.
Service bulletins (79)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-05-01 · ITB26-005 · Service Bulletin/Repair Instructions
aeb warning with one or more current dtcs stored in the adas control unit 2, and/or the laser/radar control unit if you confirm the front radar is inoperative, the aeb warning is displayed, and one or more of the following dtcs are stored as current: · u2752-88 for “ethernet circuit” stored in the a
Fuel/Propulsion System 2026-05-01 · ITB26-002A · Service Bulletin/Repair Instructions
fuel filler tube lower seal is leaking and dtc p0456 is stored in the ecm this bulletin is no longer active. please discard previous versions of itb26-002.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Structure:body 2026-03-31 · ITB26-004 · Service Bulletin/Repair Instructions
front fascia popping out near headlamp if you confirm the front bumper fascia is detaching from the fender under the headlamp on one/or both sides. action refer to the service procedure in this bulletin to: 1. remove the front bumper fascia. 2. replace the affected headlamp bracket. 3. replace the a
Fuel/Propulsion System 2026-02-02 · ITB26-002 · Service Bulletin/Repair Instructions
fuel filler tube lower seal is leaking and dtc p0456 is stored in the ecm if you confirm the vehicle has a visible leak with a smoke machine test coming from the fuel filler tube lower seal, and dtc p0456 is stored as “active”, “past”, or “pending” in the ecm. action 1. remove the supplied funnel fr
Structure:body 2025-05-29 · ITB25-008 · Service Bulletin/Repair Instructions
excess dust entering cabin while driving on dirt roads if you confirm that while driving on dirt roads with all doors and windows closed, that there is excessive dust intrusion into the vehicle’s cabin that is settling on the inside of the doors. action refer to the service procedure in the bulletin
Showing the 6 most recent of 79 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-18 · Steering“this occurred at two different times. i was making a turn after a stop and the steering wheel locked up after turning the wheel one full rotation. this occurred to doing a right turn and on another occasion doing a left turn. i had to jerk hard on the the steering wheel to free the steering wheel. the other issue is that my driver side mirror just…”
2026-03-28 · Service Brakes“rear brake pads need to be replaced at 20k miles.…”
2026-03-16 · Unknown Or Other“the car locked with the keys inside. this has happened multiple times. my young children were strapped into their car seats outside in the summer heat when the door locked with the keys inside. we had to have firemen/police come help. thankfully we were able to locate the second set of keys within 15 minutes and the children were wet from swimmin…”
2026-01-07 · Unknown Or Other“sunroof shattered into pieces without any object collision with dealer refusing to change even though it was under warranty even though it was not due to any external object hitting or nothing. just shattering.…”
2025-10-18 · Engine“the vehicle will randomly lurch forward quite a few inches after being placed in park - and even after the door has been opened, regardless of whether the car is parked on flat ground or on an incline, and regardless of whether the emergency brake is engaged. i have noticed this predominantly when backing into a parking spot and then having to shi…”
2025-10-18 · Electrical System“i've had multiple instances of electrical "shorts" with the vehicle resulting in the sonar system setting off warnings while driving on the highway and having to be replaced twice; the driver mirror shorted and had to be replaced; for a period of months, i would put my belongings in the passenger seat of my vehicle and by the time i got to the driv…”
2025-07-25 · Seats“power button works from third row when pushed. even with weight in the seat the middle row can move freely on the track.…”
2025-06-07 · Fuel/Propulsion System“this vehicle has ~43k miles and in the shop 3 times. once i had computer issues and was replaced, and twice now to replace the fuel pump. first instance, i was at a stop sign and tried to accelerate but the car wouldn't move. it was like it was in neutral but was in drive. i had to shut car down, restart and was able to get to the dealership. se…”
2025-05-28 · Unknown Or Other“we leased a 2023 infiniti qx60 in may 2023. after the birth of our third child recently in 2025, we discovered that when two car seats are installed in the second row using seat belts (as required), the seats cannot be flipped forward. this makes the third row completely inaccessible without removing the children and car seats each time, our child…”
2025-03-31 · Fuel/Propulsion System“while driving my qx60 with my wife and 8month baby inside, car stalled twice on feb 15th and march 22nd , felt like it had an empty fuel tank , car stopped in traffic , had to pull baby, my wife and i to shoulder and leave vehicle stopped in traffic with emergency lights on ,call for a tow truck , car would start and die immediately , car only has …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.