2024 Infiniti Qx60 problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (3) · Forward Collision Avoidance: Automatic Emergency Braking (2) · Wheels (1)
🧭 Reliability snapshot
Compared against other Infiniti Qx60 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Seat Belts:pretensioner 2024-03-05 · campaign 24V176000 · 12,019 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2024 Pathfinder and Infiniti QX60 vehicles. The lap belt pretensioner in the left-side front seat belt assembly may be improperly secured, due to a missing rivet. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208 "Occupant Crash Protection," 209 "Seat Belt Assemblies," and 210 "Seat Belt Assembly Anchorages."
Risk: An unsecured lap belt pretensioner will not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect and replace the left-side front lap seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Owners may contact Infiniti customer service at 1-800-662-6200. Nissan's numbers for this recall are PD106 and PD107.
Air Bags:frontal:driver Side:inflator Module 2024-02-27 · campaign 24V154000 · 351 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Risk: An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
Fix: Dealers will replace the front driver's air bag assembly, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PD103, PD104, and PMA34.
Exterior Lighting:lighting Control Module 2023-12-04 · campaign 23V814000 · 20,051 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
Risk: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
Fix: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.
Service bulletins (26)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-05-01 · ITB26-005 · Service Bulletin/Repair Instructions
aeb warning with one or more current dtcs stored in the adas control unit 2, and/or the laser/radar control unit if you confirm the front radar is inoperative, the aeb warning is displayed, and one or more of the following dtcs are stored as current: · u2752-88 for “ethernet circuit” stored in the a
Fuel/Propulsion System 2026-05-01 · ITB26-002A · Service Bulletin/Repair Instructions
fuel filler tube lower seal is leaking and dtc p0456 is stored in the ecm this bulletin is no longer active. please discard previous versions of itb26-002.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Structure:body 2026-03-31 · ITB26-004 · Service Bulletin/Repair Instructions
front fascia popping out near headlamp if you confirm the front bumper fascia is detaching from the fender under the headlamp on one/or both sides. action refer to the service procedure in this bulletin to: 1. remove the front bumper fascia. 2. replace the affected headlamp bracket. 3. replace the a
Fuel/Propulsion System 2026-02-02 · ITB26-002 · Service Bulletin/Repair Instructions
fuel filler tube lower seal is leaking and dtc p0456 is stored in the ecm if you confirm the vehicle has a visible leak with a smoke machine test coming from the fuel filler tube lower seal, and dtc p0456 is stored as “active”, “past”, or “pending” in the ecm. action 1. remove the supplied funnel fr
Structure:body 2025-05-29 · ITB25-008 · Service Bulletin/Repair Instructions
excess dust entering cabin while driving on dirt roads if you confirm that while driving on dirt roads with all doors and windows closed, that there is excessive dust intrusion into the vehicle’s cabin that is settling on the inside of the doors. action refer to the service procedure in the bulletin
Showing the 6 most recent of 26 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-01 · Fuel System, Gasoline · 31,000 mi“the contact owns a 2024 infiniti qx60. the contact stated that while driving 5 mph, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. the transmission independently shifted to neutral and the engine seized. the contact stated that the failure occurred while attempting to cross a major intersection. the vehi…”
2026-08-26 · Unknown Or Other“the liftgate is not merely a matter of inconvenience. its repeated failure directly interferes with my ability to enter, exit, and safely use the vehicle. i am concerned that the liftgate could also fail during an emergency or close, latch, or operate unpredictably. right after we first bought the vehicle, we brought it in due to the hatch not open…”
2026-08-12 · Unknown Or Other“on august 10, 2026, my 2024 infiniti qx60 unexpectedly locked while the intelligent key was still inside the vehicle, trapping my two young children inside on a hot day. the intelligent key was inside my purse on the front passenger seat. the purse also contained my phone, house keys, and another vehicle key fob. there were no large metallic objec…”
2026-07-26 · Service Brakes“this vehicle was taken to the local infiniti dealer for a routine oil change, vehicle inspection during this service discovered that the rear brake pads were worn. the request to replace the rear brake pads was declined. there were no warning indications. the failure mileage was 21787. infiniti was contacted, but no assistance was offered. …”
2026-06-29 · Power Train · 12,000 mi“the contact owns a 2024 infiniti qx60. the contact stated that the vehicle intermittently jolted while stopping, and the infotainment screen and instrument panel intermittently turned off and restarted independently. additionally, the blind spot detection system and the lane keep assist were intermittently inoperable, and the power window master do…”
2026-03-20 · Service Brakes, Hydraulic:foundation Components:disc:pads · 15,000 mi“the contact owns a 2024 infiniti qx60. the vehicle was taken to the local dealer for a routine oil change, where it was discovered that the rear brake pads were worn. the request to replace the rear brake pads was declined by the contact, and the vehicle was not repaired. there were no warning lights illuminated. the manufacturer was contacted, but…”
2026-03-15 · Engine“after going through a touchless car wash with undercarriage spray and clean, the vehicle stalled 5-10 minutes later. this occurred after the wash was completed and driving away. suddenly the engine began to lose power, stumbled, and then died while driving. if i had to guess this was a sensor or some electrical component that may have been affected…”
2026-03-11 · Forward Collision Avoidance: Warnings“on february 27th, 2026, around 2:00 pm, while driving my 2024 infinity qx60 on hwy. 459 in birmingham, al, at approximately 70 mph in heavy traffic, the engine suddenly shut down completely and shifted into neutral without any prior warning lights, noises, or symptoms. i had great difficulty figuring out what had happened, and struggled to avoid b…”
2025-12-15 · Forward Collision Avoidance: Automatic Emergency Braking“most issues began around the 6th month of the first year of ownership and have persisted. current mileage is ~31,500. safety-related defects: 1.washer system leak/empty reservoir: washer fluid repeatedly drains/ends up empty, preventing windshield cleaning while driving and reducing visibility. began after a dealer visit on 06/03–06/04/2025 for pa…”
2025-12-15 · Forward Collision Avoidance: Automatic Emergency Braking · 💥 crash“i am submitting this to supplement nhtsa complaint no. 11704996 regarding a 2024 infiniti qx60. current mileage approx. 31,500. no injuries. crash/incident (property damage only): within the first 2 months of ownership, while backing into a parking space at a grocery store parking lot, the parking collision warning did not alert and automatic emerg…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.