2023 Toyota Prius problems, complaints & recalls
Most-reported problem areas: Wheels (3) · Latches/Locks/Linkages (3) · Structure:body (2)
🧭 Reliability snapshot
Compared against other Toyota Prius model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Electrical System:wiring:switches/Knobs/Buttons 2026-01-28 · campaign 26V049000 · 141,286 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
Fix: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
Back Over Prevention:display Function 2025-10-30 · campaign 25V744000 · 1,024,407 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Equipment:other:labels 2024-07-23 · campaign 24V548000 · 33,848 vehicles
Defect: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Electrical System:wiring:switches/Knobs/Buttons 2024-04-17 · campaign 24V274000 · 55,690 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
Fix: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Service bulletins (118)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-02-27 · T-SB-0104-21 Rev2 · Service Bulletin/Repair Instructions
obsolete notice february 27, 2026: this bulletin is no longer applicable and is now obsolete.
Unknown Or Other 2026-01-07 · T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Engine 2025-06-17 · T-TT-0784-25 Rev1 · Service Bulletin/Repair Instructions
some ecus can set a dtc that is common with other ecus. this can lead to accidental use of the wrong repair manual when diagnosing these type of dtcs.
Engine 2025-06-13 · T-TT-0784-25 · Service Bulletin/Repair Instructions
some ecus can set a dtc that is common with other ecus. this can lead to accidental use of the wrong repair manual when diagnosing these type of dtcs.
Electrical System 2025-06-13 · T-SB-0058-23 Rev1 · Service Campaign
the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. the procedures outlined in this service bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Electrical System 2025-04-02 · T-TT-0779-25 · Service Bulletin/Repair Instructions
to assist with the early detection and early resolution of audio related concerns you may be asked to recover mmr data from the head unit. the following steps are instructions on how to retrieve the data from the system and are only to be used when requested by fts and/or fpe.
Showing the 6 most recent of 118 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-16 · Tires · 15,205 mi“the contact owns a 2023 toyota prius equipped with toyo tires, tire line: extensa a/s, tire size: 195/50r/19, and dot number: n/a. the contact stated that upon taking the vehicle to the dealer for routine maintenance, it was discovered that a bubble had developed in the front driver-side tire. the vehicle manufacturer was notified of the failure. t…”
2026-10-02 · Power Train“i purchased my 2023 prius new which comes with a 5 year 60k mile powertrain warranty. my car, at 42.2k miles, has developed a clicking sound when the steering wheel is fully turned to the left and the vehicle is moving slowly. i brought it to the dealer today oct 2, 2026 and their technician was able to reproduce my concern. however i came across…”
2026-08-14 · Power Train · 35,050 mi“the contact owns a 2023 toyota prius. the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. the contact stated that the vehicle lost motive power. no warning lights were illuminated. the vehicle was driven to the residence. the vehicle was not diagn…”
2026-05-22 · Latches/Locks/Linkages“the contact owns a 2023 toyota prius. the contact received a recall notification, nhtsa campaign number: 26v049000 (electrical system, latches/locks/linkages)however the parts were unavailable. the dealer was contacted, the contact was informed that the parts were unavailable. the manufacturer was not contacted. the contact had not experienced any …”
2026-05-19 · Structure:body“what component failed: the rear plastic trim on my 2023 toyota prius cracked without any impact, accident, or external cause. the component is still on the vehicle and available for inspection upon request. safety risk: while this is primarily a structural/cosmetic defect, cracking plastic trim that was not caused by the owner suggests a broader ma…”
2026-04-01 · Latches/Locks/Linkages“the contact owned a 2023 toyota prius. the contact received notifications of nhtsa campaign numbers: 26v049000 (electrical system, latches/locks/linkages) and 24v274000 (electrical system, latches/locks/linkages); and requested to be removed from the recall distribution list. the local dealer and manufacturer were contacted.…”
2026-01-16 · Structure:body:hatchback/Liftgate“the rear plastic where the handle to open the truck is easily damaged and can cause water or damage inside the vehicle.…”
2026-01-16 · Structure:body“body / liftgate the rear hatch unexpectedly dropped and fell on my head while the vehicle was stationary. the right-side rear hatch gas strut separated from the body at the mounting point. the left-side rear hatch gas strut had also shown signs of imminent failure and subsequently broke near its mounting point. this resulted in loss of hatch suppo…”
2025-08-20 · Wheels“the contact owns a 2023 toyota prius equipped with bridgestone tires, tire line: ecopia, tire size: 195/60/r17, dot number: 1eluk0ddb. the contact stated that while driving approximately 5 - 10 mph in a parking lot, a piece of metal slashed the passenger’s side front tire. there were no warning lights illuminated. the contact was unable to use the …”
2025-07-30 · Electrical System“front door locks defective. remote control doesn’t open the doors, even after replacing battery in key fob. it started with the driver door and now the passenger door doesn’t lock or unlock.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.