2025 Toyota Prius problems, complaints & recalls
Most-reported problem areas: Power Train (2) · Latches/Locks/Linkages (2) · Electrical System (2)
🧭 Reliability snapshot
Compared against other Toyota Prius model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Electrical System:wiring:switches/Knobs/Buttons 2026-01-28 · campaign 26V049000 · 141,286 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
Fix: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
Back Over Prevention:display Function 2025-10-30 · campaign 25V744000 · 1,024,407 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Service bulletins (40)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-08 · 26TC01 · Service Bulletin/Repair Instructions
technical instructions for special service campaign 26tc01 power distribution box certain 2024 – 2025 model year prius 2024 model year prius phv
Electrical System 2026-09-08 · 26TC01 · Service Campaign
an electrical connection for the rear window defogger may not have been installed correctly during vehicle assembly. overtime, this can cause the rear window defogger to become inoperable, which could reduce visibility through the rear window when moisture or condensation is present
Unknown Or Other 2026-01-07 · T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Engine 2025-06-17 · T-TT-0784-25 Rev1 · Service Bulletin/Repair Instructions
some ecus can set a dtc that is common with other ecus. this can lead to accidental use of the wrong repair manual when diagnosing these type of dtcs.
Engine 2025-06-13 · T-TT-0784-25 · Service Bulletin/Repair Instructions
some ecus can set a dtc that is common with other ecus. this can lead to accidental use of the wrong repair manual when diagnosing these type of dtcs.
Electrical System 2025-06-13 · T-SB-0058-23 Rev1 · Service Campaign
the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. the procedures outlined in this service bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Showing the 6 most recent of 40 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-29 · Electrical System“the small battery located in the back of the car has a serious problem. i have been stranded over four times now. the battery loses it charge or isn't being fully charged up. when i go to get in the car. the interior lights flash and it will not go into ready mode to allow the vehicle to be driven. i have been stranded four times. i resorted to hav…”
2026-06-04 · Power Train“i am submitting this complaint to report an unexpected transmission shift event that occurred while operating my 2025 toyota prius at highway speed which created an immediate and obvious safety risk. the event occurred on xxx. while driving my prius at approximately 75mph on interstate [xxx], i reached toward the center console area to retrieve my …”
2026-04-22 · Tires“these tires were purchased brand new and installed at pep boys on march 24th. by the 15th of this month—less than a month later—one of the tires had developed a bulge on its sidewall.bubbling on the tire sidewall . however, neither the manufacturer (toyo) nor the retailer (pep boys) has been willing to take responsibility for the issue, refusing to…”
2026-04-02 · Latches/Locks/Linkages · 21,000 mi“the contact owns a 2025 toyota prius. the contact stated that while the vehicle was parked, the driver’s side front door became inoperable while using the controls. the door could be opened from the front passenger’s side of the vehicle. the vehicle was taken to the dealer but was not diagnosed or repaired. the manufacturer was not notified of the…”
2026-03-31 · Latches/Locks/Linkages · 3,900 mi“the contact owns a 2025 toyota prius. the contact stated that while driving at an undisclosed speed, the rear driver’s side door unexpectedly opened while a minor was seated inside the vehicle. the message that the rear door was unlocked was displayed. the dealer was notified of the failure, but the vehicle was not repaired. the manufacturer was no…”
2026-03-10 · Unknown Or Other“vehicle has an active safety recall where the rear hatch may open while driving. manufacturer states there is no remedy until august 2026, making the vehicle unsafe to operate. i am still making loan and insurance payments on a vehicle that cannot safely be used due to the recall.”…”
2025-11-20 · Wheels“automanufactures are phasing out spare tires toyota and other automakers no longer include spare tires in new vehicles. i recently experienced the serious consequences of their decision . while driving to work in my new 2025 toyota prius, i got a flat tire. i manage to get to work and parked in a parking garage. my husband came to help and went…”
2025-11-02 · Forward Collision Avoidance: Warnings“infotainment screen stuck on "experience drive connect" screen which disables all the safety devices on the vehiucle. oem needs to update the software to remove this screen. screen is tied to toyota subscription service. i believe all new toyota products would have this vulnerability.…”
2025-11-02 · Visibility/Wiper“design of rear window, side mirrors and large rear pillar greatly reduce the visibility and checking of blind spot if you are a taller person. blind spot electronic detection can not be trusted as it's performance is intermittent. solution would be for toyota of retrofit electronic mirror feature like installed in the limited version of this car.…”
2025-09-17 · Lane Departure: Warning“2025 toyota prius xle. the upgraded 12 inch infotainment flickers light then dark then back to light several times. automatic braking is being turned off without knowledge. the toyota cruise control and adaptive cruise control will say unavailable or see owners manual. different safety features will turn off on their own. the 12 inch infotainm…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.