2024 Toyota Prius problems, complaints & recalls
Most-reported problem areas: Wheels (3) · Suspension (2) · Structure:body (2)
🧭 Reliability snapshot
Compared against other Toyota Prius model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Electrical System:wiring:switches/Knobs/Buttons 2026-01-28 · campaign 26V049000 · 141,286 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
Fix: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
Back Over Prevention:display Function 2025-10-30 · campaign 25V744000 · 1,024,407 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Equipment:other:labels 2024-07-23 · campaign 24V548000 · 33,848 vehicles
Defect: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Electrical System:wiring:switches/Knobs/Buttons 2024-04-17 · campaign 24V274000 · 55,690 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
Fix: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Service bulletins (101)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-08 · 26TC01 · Service Bulletin/Repair Instructions
technical instructions for special service campaign 26tc01 power distribution box certain 2024 – 2025 model year prius 2024 model year prius phv
Electrical System 2026-09-08 · 26TC01 · Service Campaign
an electrical connection for the rear window defogger may not have been installed correctly during vehicle assembly. overtime, this can cause the rear window defogger to become inoperable, which could reduce visibility through the rear window when moisture or condensation is present
Engine 2026-02-27 · T-SB-0104-21 Rev2 · Service Bulletin/Repair Instructions
obsolete notice february 27, 2026: this bulletin is no longer applicable and is now obsolete.
Unknown Or Other 2026-01-07 · T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Engine 2025-06-17 · T-TT-0784-25 Rev1 · Service Bulletin/Repair Instructions
some ecus can set a dtc that is common with other ecus. this can lead to accidental use of the wrong repair manual when diagnosing these type of dtcs.
Engine 2025-06-13 · T-TT-0784-25 · Service Bulletin/Repair Instructions
some ecus can set a dtc that is common with other ecus. this can lead to accidental use of the wrong repair manual when diagnosing these type of dtcs.
Showing the 6 most recent of 101 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-05 · Exterior Lighting“description of safety defect: i am reporting an uncorrected factory design defect in the 5th-generation toyota prius (2024 model) that constitutes an immediate and ongoing daytime driving hazard. under standard operation, whenever the vehicle's headlights are activated during daytime hours—conditions legally mandated by massachusetts state law, suc…”
2026-09-24 · Unknown Or Other“12v battery failed when vehicle was only 9 months old, stranding me on a cold day in january. no warning of dying battery prior to failure. required a tow to dealer, where battery failure was confirmed. replaced under warranty. this standard toyota battery is under powered to sustain electronic functions of car.…”
2026-09-23 · Unknown Or Other“my safety and the safety of 6,031 passengers/riders were put at risk when lyft's flex drive rented this vehicle to me as a rideshare driver for one year. they admitted yesterday upon confronting them in person that they were aware of the recall and decided to not inform me. the company deflected responsibility onto me in several ways and even laugh…”
2026-09-09 · Structure:body“since owning this car, there is a mildew odor coming from all 4 doors in the window slot. clearly, water is collecting in the door insulation and growing mildew presenting a health issue. the dealer cleaned one of 4 doors and returned the car. whenever the car is washed or in the rain, this issue happens. in checking on line, this is not an isolat…”
2026-08-27 · Wheels“premature/uneven tire wear, have had 3 blown tires and replaced 7 tires in 55k. i purchased the 2024 prius awd new. all 4 tires wear on inner edge of tire even with 5k tire rotation. had a wheel alignment done at 50k nothing was out of balance. …”
2026-06-15 · Seat Belts“i am writing to report a serious safety incident involving the rear seatbelt in my 2024 toyota prius, and to request that toyota investigate this condition as a potential safety defect affecting other vehicles. on xxx at approximately 7:08pm , my daughter, age [xxx], was seated in the rear right seat of the vehicle. we were traveling at approximate…”
2026-04-30 · Suspension“after the car dealership completed the first tire rotations, at 30,000 miles i rotated the tires to find severe inner tread wear on the tires where the inside of the tire was wore to the sidewall while outside portion was intact. i took the vehicle to an independent shop and the right rear suspension/tire was out of specifications on camber causing…”
2026-03-21 · Unknown Or Other · 💥 crash“i was driving my 2024 toyota prius and was involved in a front-end collision. the impact was strong enough to cause significant front-end damage, but the front airbag did not deploy. i was wearing my seatbelt at the time. this is a serious safety concern because the airbag should have deployed in this type of frontal impact. if the crash had been …”
2026-03-11 · Service Brakes · 💥 crash“on august 15, 2025, i was backing my vehicle when the rear view camera screen went blank, providing no image of what was behind me. with no warning and no image, i collided with a rock and landscape, causing damage to the rear of my vehicle. at the time of this incident, my vehicle had an open, unrepaired safety defect under safety recall 25ta13, …”
2026-03-01 · Vehicle Speed Control“the way the accelerator pedal sensor is positioned allows for water infiltration from wet carpet / tracked in snow and water. the component is available for inspection upon request. once sufficiently saturated the sensor fails, and ceases function during vehicle movement. the problem is reproducible but has not been confirmed as a pattern of failur…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.