2025 Jeep Grand Cherokee 4xe problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (1) · Engine (1)
🧭 Reliability snapshot
Compared against other Jeep Grand Cherokee 4xe model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Engine 2025-11-06 · campaign 25V766000 · 117,904 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Fix: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Service bulletins (347)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-15 · 9100946 · Service Bulletin/Repair Instructions
compressor assy high number of compressor replacements when complaint is noise and supplier analysis comes back as trouble not found. before replacing compressor due to noise complaint review the new compressor noise section in the service library under 24 heating and air conditioning- diagnosis and
Electrical System 2026-10-10 · S2608000038 · Service Bulletin/Repair Instructions
high voltage battery has lower soc after overnight sleep cycle
Electrical System 2026-10-10 · S2608000038 · Service Bulletin/Repair Instructions
high voltage battery has lower soc after overnight sleep cycle
Power Train 2026-09-30 · S2621000004 · Service Bulletin/Repair Instructions
the customer may complain about a popping noise, grinding noise, or an intermittent no reverse or forward transmission engagement. the tech may find damaged and/or worn transmission output shaft splines (850re transmission only)
Structure:body 2026-09-23 · 114721 · Service Bulletin/Repair Instructions
applique - front door
Electrical System 2026-09-23 · 08-221-26 REV. B · Service Bulletin/Repair Instructions
r1h radio u41.10 software update - dealer option customers may experience one or more of the following: symptom: ● **speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● fcw off light on with no dtcs and can't turn off. ● blank screen and then
Showing the 6 most recent of 347 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-09-25 · Engine · 5,000 mi · 🔥 fire“the contact owns a 2025 jeep grand cherokee. the contact stated that her husband was running an errand. the contact stated that he had parked the vehicle and had turned it off. when the contact's husband returned to the vehicle, he observed that smoke had filled the passenger cabin and smoke was being emitted from under the driver's side wheel well…”
2025-01-24 · Vehicle Speed Control“purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. after taking to the dealer multiple times. they are unable to find anything.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.