AutoDefect IQ

2026 Zoox Zoox Robotaxi problems, complaints & recalls

Most-reported problem areas: Electrical System:adas:autonomous/Self Driving (3) · Electrical System:adas:autonomous/Self Driving:software (1)

5
Complaints
0
Recalls
0
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (0)

No recalls on record for this model year (campaigns announced since 2010).

What owners report

2026-10-09 · Electrical System:adas:autonomous/Self Driving:software

“the contact called to report an issue with a zoox robotaxi vehicle. the contact stated that while driving behind the robotaxi at 35 mph, the robotaxi maintained an excessive distance from the vehicle ahead and drove approximately 5 - 10 mph below the speed limit, and constantly applied the brakes, posing a safety risk to other drivers.…”

2026-09-19 · Unknown Or Other

“the zoox was witnessed going straight from a right turn lane from [xxx] at [xxx]. they stayed in the right turn lane for a few minutes waiting for the light to turn green, with many cars stuck behind them forced to squeeze between the curb and the car, drivers at risk due to impaired visibility from the zoox in the way. eventually the light turned …”

2026-08-30 · Electrical System:adas:autonomous/Self Driving

“on xxx, at 12:36 am, a child and an adult were passengers in an autonomous zoox vehicle operating on the [xxx]. the trip was a promotional autonomous ride from [xxx] to the [xxx] drop-off location at [xxx].upon reaching the destination, the vehicle suffered a critical software routing failure. instead of executing the drop-off protocol, the automat…”

2026-05-26 · Electrical System:adas:autonomous/Self Driving

“the zoox was parked in the bike lane with its 4way flasher blinking. it was completely obstructing the bike lane (there was no way around it) and because it wasn’t trying to get in or out of an adjacent parking space, this was straightforwardly illegal behavior. this illegal behavior harms safety by forcing bicyclists on this very popular bike rout…”

2026-05-20 · Electrical System:adas:autonomous/Self Driving

“the zoox vehicle pulled over blocking the entire right lane and boxing my car into its parking spot and blocking me from leaving. honking or inching towards it did nothing. it sat there for many minutes until a rider came. …”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Zoox Zoox Robotaxi years