2002 Chevrolet Silverado 2500 problems, complaints & recalls
Most-reported problem areas: Service Brakes (82) · Service Brakes, Hydraulic (75) · Engine And Engine Cooling (24)
🧭 Reliability snapshot
Compared against other Chevrolet Silverado 2500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
306 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (340)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-07-18 · PIP5601C · Service Bulletin/Repair Instructions
this pi communicates the requirement to provide a pico file to receive diagnostic assistance from tac.
Unknown Or Other 2025-02-20 · PIP5358D · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. technician should get record a sound clip or take a video of the noise for assessment by engineering. technician will need to
Engine 2024-12-18 · 03-06-01-023I · Service Bulletin/Repair Instructions
this service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
Engine 2024-10-07 · 03-06-01-023H · Service Bulletin/Repair Instructions
this service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
Electrical System 2024-08-26 · General Communication · Service Campaign
vehicle wide programming (vwp) is a new process to update software on gm vehicles. it provides the ability via a single selection within techline connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). the updating of modules is com
Power Train 2024-07-24 · 24-NA-141 · Service Bulletin/Repair Instructions
gm is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. the damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. this bulletin advises the dealers to be more careful not to damage the transmissions durin
Showing the 6 most recent of 340 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-08-09 · Service Brakes“i pulled the truck out of the garage in working condition, left it running while parked in the driveway. it emptied the entire brake fluid reservoir through a leak in the distribution junction on the rear axle, leaving the truck with no brake function whatsoever. had i not parked the truck in the driveway, i would have been involved in a serious co…”
2021-09-20 · Service Brakes“while driving on us60 east of lexington kentucky i was preparing to turn left using the left turn lane. there was another car in front of mine and as i approached it i began to lightly apply the brakes. the brake pedal went all the way to the floor with no decrease in speed. fortunately i was able to switch back to the through lane and avoid an acc…”
2021-04-26 · Service Brakes · 182,000 mi“hard brake line failure due to corrosion from poor quality parts without proper corrosion protection or correct materials (i.e. stainless steel vs mild steel) when vehicle is used in areas where de-icer is used on the roads.…”
2021-03-19 · Wheels · 265,000 mi“the abs light came on and the brake light. the power steering is bad and the steering wheel shakes when i brake, i got the brakes and rotors changed and the problem persisted…”
2021-02-11 · Engine · 143,000 mi“known to gm injector problems with chevy silverado vehicles. my injector cracked or failed and diesel went in to my engine oil, causing an over fill of 2 gallons. oil was leaking out all over from my truck while i was driving. there are many other post about this problem and gm is aware but hasn't issued a recall.…”
2020-11-08 · Service Brakes · 267,000 mi“my abs speed sensor got sheared by back of my front drivers side tire in which i have seen on multiple sights a defect that was deemed a recall for being poorly set up on the assembly line. secondly, ive spent thousands and looking online for a vary serious issue ive been having with my vehicle due to intermediate stalling, backfiring, and vehicle …”
2020-09-15 · Wheels · 109,000 mi“vibration in vehicle prior to tire blow out on freeway traveling approximately 70 mph.. appears to be a tread separation type failure. tires are bf goodrich all terrain ta ko baz with approximately 27000 miles on them. size is lt265/75r16. tires were rotated and checked for proper inflation by professional tire shop approximately 4 days prior to fa…”
2020-08-04 · Service Brakes · 143,000 mi · 💥 crash“driving up to city intersection was appling brakes, car in front applied his quicker causing his rear to raise up, indicating panic stop, i followed and applied hard pressure to my brakes, pedal then went to the floor and lost all brake action, this lead to my truck rear end of other cars…”
2018-08-17 · Service Brakes · 75,000 mi“tl* the contact owns a 2002 chevrolet silverado 2500. while driving 25 mph, the brake pedal was depressed and traveled to the floorboard. the contact noticed a leak coming from the brake line and rust. the contact did not engage the emergency brake. the contact was unsure if any warning indicators were illuminated. the dealer and manufacturer were …”
2018-07-18 · Engine · 48,500 mi“while driving, the engine will suddenly shut down and without warning stop.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.