2002 Chevrolet Suburban problems, complaints & recalls
Most-reported problem areas: Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip (37) · Service Brakes (36) · Service Brakes, Hydraulic (17)
🧭 Reliability snapshot
Compared against other Chevrolet Suburban model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
194 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (568)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-07-18 · PIP5601C · Service Bulletin/Repair Instructions
this pi communicates the requirement to provide a pico file to receive diagnostic assistance from tac.
Unknown Or Other 2025-02-20 · PIP5358D · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. technician should get record a sound clip or take a video of the noise for assessment by engineering. technician will need to
Engine 2024-12-18 · 03-06-01-023I · Service Bulletin/Repair Instructions
this service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
Electrical System 2024-10-25 · PIP4723J · Service Bulletin/Repair Instructions
this preliminary information communicates to the dealer the process for downloading or updating operating software for the tire pressure monitor, active fuel injector tester, multi media tester, pico scope, gr8 starting/charging tester and vehicle data recorder tools, giving website address and ste
Engine 2024-10-07 · 03-06-01-023H · Service Bulletin/Repair Instructions
this service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
Unknown Or Other 2024-09-12 · PIT5099H · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. before calling general motors technical assistance center technician will need to have high and low pressures, outside temperature, humidity, and ven
Showing the 6 most recent of 568 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-11-20 · Service Brakes“the brake lines rust and they burst this occurred on my main brake line going to the abs controller i had no brakes from mechanics they say this is a common problem on usa made cars brake lines should never ever rust and burst…”
2023-02-14 · Wheels“when driving at highway speeds or even around town the vehicle randomly jerks to one side or another alignment was just done and was told all was good tires are new pitman armor place ball joints replaced still having the issue of it darting specially when going around curves it wants to pull vehicle to the ditch and i look like i am driving drunk …”
2022-12-16 · Vehicle Speed Control“component service brakes, hydraulic:antilock/traction control/electronic limited slip…”
2022-01-03 · Tires“275/75 r16 tires coming apart on the side walls …”
2021-07-16 · Wheels“spare tire hoist wire broke and spare tire was released from vehicle on the highway. vehicle was doing speed limit of 75mph and spare tire barely missed traffic behind vehicle.…”
2021-07-08 · Air Bags · 260,000 mi · 💥 crash“the contact owned a 2002 chevrolet suburban. the contact stated that while driving at 40 mph, there were cicadas flying towards the front driver side windshield that obstructed the contact's visibility which caused the contact to crash into a utility pole. the air bags did not deploy. the contact was transported to the hospital by ambulance for inj…”
2021-06-04 · Wheels“the steering pump has plenty of fluid in the reservoir and has been changed regularly. all of the sudden all power assisted steering disappeared when turning to the left making parking nearly impossible causing a great safety concern as this is my only vehicle and now my wife cannot take the truck anywhere. according to other owners, it's a …”
2021-01-21 · Unknown Or Other · 216,234 mi · 💥 crash“i was on the freeway there was traffic i went to slow down my brakes locked up on me my car fish tailed i released the brakes and they were still still locked. caused me to slid at least 30 feet i was only going 35. which caused me slam into the center divider…”
2020-05-06 · Unknown Or Other · 130,000 mi“when you push on the horn nothing happens, but the panic button on the remote makes the horn go off. it's not the horn under the hood, that is faulty, it is the switch inside the steering wheel burned up. i have asked multiple mechanics to fix this and they said it would take a whole day and the steering wheel and airbag would have to be removed. t…”
2019-11-04 · Service Brakes · 1,000 mi“parking brake will not hold the car in place and was like that when i bought it new. unable to repair it to make it hold the car. problems getting car inspected.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.